Pennfor (formerly Workday) LGH: Employee Portal Guide
Quick Summary
- LGH uses Pennfor (formerly Workday)
- Access restricted to employees
- Secure login via Penn Medicine portal
- Manage HR, payroll, and benefits
- Contact IT for login help
For employees of Lancaster General Health (LGH), managing your human resources information, payroll, and benefits is streamlined through a dedicated online portal. This system, now known as Pennfor, previously operated under the Workday platform. Pennfor serves as your centralized digital hub, providing self-service access to vital employment details and tools. It's designed to empower staff with convenient access to their personal work data and organizational resources. This comprehensive guide will walk you through accessing your Pennfor account, explaining its core functions, and offering solutions for common access challenges. Understanding how to navigate this essential online account management system ensures you can effectively handle your employment needs within the Penn Medicine network. It's a secure digital portal, requiring specific credentials and sometimes network-based access to safeguard sensitive information.
- 📋 What You Need Before Entering Your Penn Medicine Employee Portal
- 📍 Accessing Your Pennfor Account: A Secure Entry
- ⭐ Exploring Your Pennfor Employee Dashboard Capabilities
- ⚠️ Resolving Access Roadblocks to Your Pennfor Account
- 🔒 Protecting Your Personal Data within Penn Medicine Systems
- 🎧 Official Help Desk Contacts
- ❓ Quick Answers for Pennfor Users
What You Need Before Entering Your Penn Medicine Employee Portal
- You must be an active employee of Lancaster General Health or Penn Medicine to gain access.
- A valid Penn Medicine username and password, which may also be referred to as your UPHS or LGH login credentials.
- Access from a Penn-networked computer for some applications, or through the Penn Medicine Remote Access Portal if you are off-site.
- A web browser with JavaScript and cookies enabled for optimal functionality.
Accessing Your Pennfor Account: A Secure Entry
- Navigate to the official Penn Medicine Employee Resources page at pennmedicine.org/employees.
- Look for links related to 'Pennfor (formerly Workday)' or 'Employee Self-Service' under the Lancaster General Health section.
- You will likely be redirected to a Secure Logon for Penn Medicine page.
- Enter your Username and Password into the designated fields.
- Select your appropriate domain, such as LGH (@lghealth.org), from the dropdown menu.
- Click Logon to securely enter your Pennfor employee dashboard.
- If accessing remotely, you may need to first connect through the Remote Access Portal (often using Citrix) and potentially complete a two-factor authentication step, such as with Duo Mobile.
Exploring Your Pennfor Employee Dashboard Capabilities
- View Pay Slips and Tax Information: Access your current and historical pay statements, as well as tax documents like W-2s.
- Manage Benefits: Review your current benefit enrollments, make changes during open enrollment, or update them due to qualifying life events.
- Update Personal Information: Keep your contact details, emergency contacts, and other personal data current.
- Request Time Off: Submit and track requests for Paid Time Off (PTO), sick leave, and other absences.
- Track Time Worked: If non-exempt, record and submit your weekly work hours for payroll processing.
- Access Employee Resources: Find links to other Penn Medicine employee benefits, wellness programs, and internal communications.
Resolving Access Roadblocks to Your Pennfor Account
⚠️ Cannot access Pennfor / Forgot Login Credentials
Cause: Incorrect username or password, or account is locked.
Solution: If you cannot recall your username or password, or if your account is locked, please do not attempt multiple logins. We know being locked out is stressful, so the fastest fix is to contact your internal Penn Medicine/LGH IT Help Desk or Human Resources department. Workday's general support is unable to assist with specific company logins.
⚠️ Accessing Pennfor from outside the Penn Medicine Network
Cause: Some applications or initial access may require a secure connection.
Solution: If you are attempting to log in from a personal device or outside of a Penn-networked computer, you might need to use the Penn Medicine Remote Access Portal (often utilizing Citrix). Ensure you have completed any required two-factor authentication setup, such as with Duo Mobile.
⚠️ Page not loading or displaying correctly
Cause: Browser settings (JavaScript, cookies) or an outdated browser.
Solution: Verify that JavaScript and cookies are enabled in your web browser settings. Try clearing your browser's cache and cookies, or attempt to access the portal using a different, up-to-date browser (e.g., Chrome, Firefox, Edge).
Protecting Your Personal Data within Penn Medicine Systems
- 🔒 Always use a strong, unique password for your Penn Medicine account and change it regularly.
- 🔒 Never share your login credentials with anyone, including colleagues or IT support. Your credentials are for your use only.
- 🔒 Be wary of phishing attempts; Penn Medicine will never ask for your password via email or unofficial links.
- 🔒 Ensure your web browser and operating system are updated to the latest versions for the best security features.
- 🔒 Log out of your Pennfor account when you are finished, especially if using a shared computer.
- 🔒 If you suspect any unauthorized activity on your account, immediately contact the Penn Medicine/LGH IT Help Desk.
🎧 Official Support & Help Center
For assistance with your Pennfor (formerly Workday) account, including login issues or technical problems, please contact your internal Lancaster General Health / Penn Medicine IT Help Desk or Human Resources Department directly. There is no public-facing general support line for employee portal access.
Quick Answers for Pennfor Users
Q: How do LGH employees access their payroll information and pay stubs?
Lancaster General Health employees can access their payroll details, including current and past pay stubs, through the Pennfor (formerly Workday) employee portal. Once logged in, navigate to the relevant section for compensation or pay slips.
Q: Can I manage my health benefits and retirement plans through the Pennfor portal?
Yes, the Pennfor portal allows eligible LGH employees to review their current health benefits, make changes during open enrollment periods, and view information related to retirement plans and other employee benefits.
Q: What should I do if I forget my Pennfor password or get locked out of my account?
If you forget your password or find your Pennfor account locked, you must contact your internal Penn Medicine/LGH IT Help Desk or Human Resources department for assistance. For security reasons, Workday's general login help cannot reset specific company accounts.
Q: Is it possible to access Pennfor from my home computer or mobile device?
Yes, you can often access Pennfor from home, but it may require connecting via the Penn Medicine Remote Access Portal (like Citrix) and completing a two-factor authentication process (e.g., Duo Mobile). This ensures secure access to sensitive employee data from outside the hospital network.
Wrap Up
The Pennfor (formerly Workday) portal is a vital tool for Lancaster General Health employees, providing a secure and centralized location for managing essential employment information. By understanding the login process, utilizing its robust features for HR and benefits management, and knowing how to troubleshoot common issues, you can maximize your productivity and stay informed. Always prioritize the security of your credentials and leverage the available internal support channels for any assistance you may need with this sophisticated digital portal.