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XTRAREWARDS Program: IndianOil Loyalty & Fuel Savings

Quick Summary

  • Earn points on fuel and lubes
  • Redeem for free fuel
  • Instant, free online enrollment
  • Access via web or app
  • 24/7 customer support

The XTRAREWARDS program, powered by IndianOil, is a premier online loyalty initiative designed to reward customers for their fuel and lubricant purchases. This digital portal transforms your everyday spending at IndianOil Retail Outlets into valuable savings and exclusive benefits. It’s a straightforward way to earn points and enjoy various redemption options across India. As a member, you'll accumulate XTRAREWARDSβ„’ Points (XRPs) every time you purchase fuel or lubes using cash or digital payments. These accumulated points can then be instantly redeemed for free fuel, exciting gifts, and e-vouchers, making every transaction more rewarding. The program is accessible and active across all IndianOil Retail Outlets, ensuring convenience for its members.

Beginning Your XTRAREWARDS Journey

Accessing Your XTRAREWARDS Digital Dashboard

  1. Visit the Login Portal: Navigate to the designated IndianOil customer portal, often found via links on the official XTRAREWARDS website.
  2. Enter Credentials: Provide your login details, which typically include your Registered Mobile Number (RMN) or a specific username.
  3. Verify Identity: You may need to enter a password or a One-Time Password (OTP) sent to your registered mobile number for authentication.
  4. Access Your Dashboard: Once successfully verified, you will gain access to your personalized user dashboard where you can view your point balance, transaction history, and redemption options.

Maximizing Your Fuel Rewards and Benefits

Resolving XTRAREWARDS Account Challenges

⚠️ Cannot Access My XTRAREWARDS Account

Cause: Forgotten password, incorrect username/RMN, or technical glitch with the digital portal.

Solution: If you're facing difficulties accessing your XTRAREWARDS online account, first ensure you're using your correct Registered Mobile Number (RMN) as your identifier. Look for a 'Forgot Password' or 'Reset Login' option on the login screen to receive a one-time password (OTP) or reset link. If the issue persists, contact the 24x7 customer support immediately. They can help with account recovery and provide technical assistance to get your user dashboard accessible again.

Safeguarding Your XTRAREWARDS Account

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🎧 Official Support & Help Center

Toll-Free Customer Care: 1800-200-5611 Email Help Desk: [email protected]

Answers to Your Top XTRAREWARDS Questions

Q: How can I join the IndianOil XTRAREWARDS loyalty program?

You can join the XTRAREWARDS program for free by completing an online application form on the official website (cx.indianoil.in/webcenter/portal/Customer/pages_xr) or by enrolling through the IndianOil One app.

Q: How do I earn XTRAREWARDS points?

You earn 1 XTRAREWARDS point for every Rs 75/- you spend on fuel and lubricants at IndianOil Retail Outlets. Simply provide your Registered Mobile Number (RMN) at the time of purchase.

Q: What is the value of one XTRAREWARDS point?

Each XTRAREWARDS point is valued at 30 Paisa (0.30 INR) when redeemed.

Q: Where can I redeem my XTRAREWARDS points?

You can redeem your points instantly for free fuel at any IndianOil Retail Outlet. Additionally, points can be exchanged for attractive gifts, e-vouchers from partners like Amazon, Domino's, and Book My Show, or used for Indane LPG cylinder payments via the IndianOil One app.

Q: Is there a mobile app for XTRAREWARDS?

Yes, you can manage your XTRAREWARDS account, view balances, and redeem points through the IndianOil One app, available for download on major app stores.

Q: What should I do if I have a query about my XTRAREWARDS account?

For any questions or assistance regarding your XTRAREWARDS account or transactions, you can contact the 24x7 customer care by calling the toll-free number 1800-200-5611 or by sending an email to [email protected].

Wrap Up

The IndianOil XTRAREWARDS program provides a robust and user-friendly platform for customers to gain tangible benefits from their everyday fuel purchases. With easy enrollment, diverse earning and redemption options, and dedicated support, it stands out as an efficient way to save on fuel and access exclusive rewards. Start your rewarding journey today and turn every fill-up into an opportunity for savings and benefits.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.