AirREGI (エアレジ) Login: Your Complete Digital POS Access Guide
Quick Summary
- Free POS app for businesses.
- Requires AirID, iPad/iPhone.
- Robust sales & inventory tools.
Welcome to your comprehensive resource for navigating the AirREGI (エアレジ) digital portal. AirREGI is a powerful, free point-of-sale (POS) application provided by Recruit, designed to streamline retail and hospitality operations. It transforms your iPad or iPhone into a full-fledged cash register, empowering businesses with advanced sales management and analytical tools.
This guide leverages real facts from the official AirREGI website to provide you with an accurate and helpful overview. Whether you're a new user setting up your account or an experienced business owner seeking quick solutions, understanding the ins and outs of your AirREGI login and its digital ecosystem is crucial for efficient daily operations.
- 📋 What's Needed Before Entering Your AirREGI Account
- 📍 Seamless Access to Your AirREGI Digital Portal
- ⭐ Core Capabilities of the AirREGI Management System
- ⚠️ Restoring Access to Your AirREGI Service
- 🔒 Protecting Your Business Data with AirREGI
- 🎧 Official Help Desk Contacts
- ❓ Common Questions About Your AirREGI Experience
What's Needed Before Entering Your AirREGI Account
- A registered AirID or email address.
- Your unique password associated with your AirID.
- An iPad or iPhone to use the AirREGI application.
- A stable internet connection for continuous service and data synchronization.
- While not strictly for login, a receipt printer and cash drawer are highly recommended for full POS functionality.
- For back office management, a computer browser can be used to access the web portal.
Seamless Access to Your AirREGI Digital Portal
- Access the Login Screen: Open the AirREGI application on your iPad or iPhone, or navigate to the AirREGI back office login page (https://airregi.jp/backoffice/) in your web browser.
- Enter Credentials: Input your registered AirID or email address and your password into the designated fields.
- Initiate Login: Tap or click the "ログイン" (Login) button to proceed.
- Complete 2-Step Verification (if enabled): If you have 2-step verification configured, enter the authentication code received via your authentication app or SMS.
- Select Your Store: For users managing multiple business locations, a screen will appear prompting you to select the specific store you wish to access.
- Solve Security Captcha (if prompted): Occasionally, a puzzle image security verification may appear. Drag the puzzle piece to complete the image before clicking "ログイン" (Login).
Core Capabilities of the AirREGI Management System
- Comprehensive POS Functions: Manage sales, process transactions, and handle accounting with ease directly from your tablet or smartphone.
- Product and Inventory Oversight: Efficiently register products, track inventory levels, and perform stocktakes to maintain accurate records.
- Customer Relationship Management: Maintain customer information, which can aid in loyalty programs and personalized services.
- In-depth Sales Analytics: Access daily and product-specific sales reports, helping you analyze business performance and make informed decisions.
- Seamless External Service Integration: Connect effortlessly with other essential business tools like AirPAY for cashless payments, various accounting software (e.g., freee), and reservation management systems.
- Multi-Tax Rate Compatibility: The system supports multiple tax rates, simplifying complex accounting needs.
Restoring Access to Your AirREGI Service
⚠️ Incorrect AirID or Password
Cause: Typographical errors, case sensitivity issues, or an outdated saved password.
Solution: Carefully re-enter your AirID or email address and password, paying close attention to uppercase and lowercase letters. If using an auto-fill feature, delete the pre-filled information and manually type it in. Remember, your AirID is distinct from the email address you may use to log in.
⚠️ Forgot AirID or Password
Cause: Memory lapse regarding your login credentials.
Solution: Navigate to the AirREGI login page and look for the 'AirIDを忘れた場合' (Forgot AirID) or 'パスワードを忘れた場合' (Forgot Password) link. Follow the instructions to receive your AirID via re-notification or reset your password. You will need access to the email address registered with your AirID for this process.
⚠️ Account is Locked
Cause: Multiple consecutive failed login attempts can temporarily lock your account as a security measure.
Solution: We know being locked out is stressful. Please wait for a period of time, then try logging in again. The system automatically unlocks accounts after a short interval to ensure security.
⚠️ 2-Step Verification Code Issues
Cause: Entering an expired or incorrect authentication code.
Solution: Ensure you are using the most recent authentication code generated by your app or sent via SMS. These codes are typically valid for only 10 minutes. If the code has expired, request a new one by clicking the "認証コードを再送信する" (Resend authentication code) option.
⚠️ Login failure when managing multiple stores
Cause: Unsent data remaining in one of your store's AirREGI apps can prevent login to other stores.
Solution: Check all your store locations for any pending or unsent data within their respective AirREGI applications. Resolve any data synchronization issues before attempting to log in again.
⚠️ Security Captcha (Puzzle Image) Difficulties
Cause: The puzzle image might be unclear or hard to solve.
Solution: If the puzzle image is difficult to perceive, click the refresh icon (usually in the bottom right corner of the puzzle) to generate a new image for easier verification.
⚠️ General Login Problems
Cause: Temporary software glitches or browser issues.
Solution: If you experience other login problems, try closing and restarting the AirREGI app or your web browser. If the issue persists, contact the AirREGI help desk for direct support.
Protecting Your Business Data with AirREGI
- 🔒 Activate 2-Step Verification: Enhance your account security by enabling 2-step verification, which requires a secondary code in addition to your password during login. This significantly reduces the risk of unauthorized access.
- 🔒 Maintain AirID and Password Secrecy: Never share your AirID or password with anyone. Use strong, unique passwords and consider a password manager.
- 🔒 Guard Against Phishing: Be vigilant for suspicious emails or phone calls impersonating AirREGI. AirREGI will not ask for your password via unofficial channels.
- 🔒 Secure API Credentials: If utilizing AirREGI's API for system integration, handle your API Key and API Token with utmost care. If you suspect a leak, immediately re-issue new tokens.
- 🔒 Update Software Regularly: Ensure your AirREGI app, operating system (iOS/iPadOS), and web browser are always updated to benefit from the latest security patches.
🎧 Official Support & Help Center
電話サポート: 0120-040-417 (年中無休 9:00～23:00, 日本時間)
Common Questions About Your AirREGI Experience
Q: AirREGIって何ですか？
AirREGI (エアレジ)は、株式会社リクルートが提供する無料のクラウド型POS (Point-of-Sale) レジアプリです。iPadやiPhoneをレジとして活用し、会計、売上管理、在庫管理、顧客管理、売上分析などの店舗業務を効率化できます。
Q: AirREGIの利用料金はいくらですか？
AirREGIの基本的なPOSレジ機能は、初期費用も月額利用料も無料で利用できます。ただし、iPadやiPhone本体、レシートプリンター、キャッシュドロアなどの周辺機器は別途購入が必要です。
Q: AirREGIにログインするには何が必要ですか？
AirREGIにログインするには、登録済みのAirIDまたはメールアドレスと、それに対応するパスワードが必要です。さらに、AirREGIアプリがインストールされたiPadやiPhone、またはウェブブラウザからアクセスするためのインターネット環境も必須です。
Q: AirIDやパスワードを忘れてしまった場合どうすれば良いですか？
AirIDやパスワードを忘れた場合でも、AirREGIのウェブサイトで再通知または再設定が可能です。ログイン画面の「AirIDを忘れた場合」または「パスワードを忘れた場合」のリンクをクリックし、登録済みのメールアドレスを使って手続きを進めてください。
Q: AirREGIで二段階認証の設定はできますか？
はい、AirREGIではセキュリティ強化のために2段階認証を設定することができます。これにより、AirIDとパスワードに加え、認証アプリやSMSで受け取ったコードの入力が必要となり、不正ログインのリスクを低減できます。
Q: AirREGIのバックオフィスにはどうやってログインしますか？
AirREGIのバックオフィスには、ウェブブラウザからアクセスできます。公式バックオフィスログインURL（https://airregi.jp/backoffice/）にアクセスし、AirIDまたはメールアドレスとパスワードを入力してログインしてください。
Wrap Up
The AirREGI (エアレジ) digital portal provides a robust, user-friendly platform essential for modern business operations. By following this guide, you can confidently manage your login, utilize its extensive features, and address any access challenges. AirREGI continues to evolve, offering powerful tools to support your business’s growth and efficiency in the digital age.