FirstHealth MyChart: Your Secure Patient Portal Login

FirstHealth MyChart offers patients a secure and convenient digital portal to manage their health information and connect with their healthcare team at FirstHealth of the Carolinas. This online account management system allows you to take an active role in your healthcare from anywhere. By providing personalized access, FirstHealth MyChart streamlines various aspects of your medical journey, from reviewing test results to communicating with providers. This secure online platform is designed specifically for FirstHealth of the Carolinas patients and its affiliates. It's an intuitive user dashboard that helps you stay informed and connected, all while maintaining the highest standards of data privacy.

What You Need to Create Your Secure MyChart Access

• An online activation code, found on your After Visit Summary (AVS) or requested via the FirstHealth MyChart webpage.
• Eligibility as a competent adult or legally emancipated minor, as unemancipated minors cannot receive personal MyChart accounts.
• A computer or mobile device with internet access, running a compatible web browser with JavaScript and cookies enabled.
• A valid email address for account notifications and communication.

Easy Steps to Access Your FirstHealth Patient Account

1. Navigate to the official FirstHealth MyChart login page.
2. Enter your MyChart Username (or MyChart ID) and your Password into the designated fields.
3. Select the "Log In" button to proceed to your patient dashboard.
4. Be ready to complete two-factor authentication by entering a code sent to your email or text message, as this security feature becomes mandatory for all users starting May 11, 2025.

Managing Your Health Information with FirstHealth MyChart

• Communicate securely with your FirstHealth healthcare providers through electronic messages.
• Access your laboratory and imaging test results and physician comments online, often within a few days of availability.
• Manage your appointments by scheduling new visits, viewing details of past and upcoming appointments, and even reserving a spot at FirstHealth Convenient Care.
• Update your current medication list and request refills for your refillable prescriptions.
• View your FirstHealth billing statements and make secure online payments for services received, with support for Apple Pay or Google Pay.
• Access a comprehensive summary of your health information directly from your electronic health record, including data from other Epic organizations.
• Utilize proxy access to manage the health information of competent adult family members or unemancipated minors, subject to specific legal and privacy guidelines.
• Engage in e-visits and video visits for minor health concerns or immediate care needs.
• Save time before appointments by updating your personal information and completing necessary questionnaires online.
• Review estimated costs for medical procedures and securely apply for financial assistance.

Quick Fixes for FirstHealth MyChart Account Access

Protecting Your Personal Health Data in MyChart

• 🔒 Always use a strong, unique password for your MyChart account and avoid sharing it with others.
• 🔒 Enable two-factor authentication (2FA) for enhanced security; this feature will become mandatory for all patient logins starting May 11, 2025.
• 🔒 Pay close attention to email notifications from MyChart, and ensure your associated email account remains secure.
• 🔒 Protect the security of your mobile phone and email, as they are integral for MyChart notifications and 2FA. Update your personal information in MyChart if any compromise is suspected.
• 🔒 Always log out of your MyChart session, especially when using public or shared computers, to prevent unauthorized access to your patient dashboard.
• 🔒 Exercise caution when accessing sensitive health information over unsecured public Wi-Fi networks.

Answers to Your Top FirstHealth MyChart Questions