V.Ships Leisure: Access Your Voyage Cruise Learning Portal
Quick Summary
- Access V.Ships Leisure's Voyage Cruise LMS
- Enhance seafarer skills and compliance
- Login with PCN/ID and Date of Birth
- Get support via email or HR/Crewing
Welcome to the V.Ships Leisure Training Platform, your dedicated digital learning environment for maritime professionals. Since March 2021, this portal has been powered by the advanced Voyage Cruise Learning Management System (LMS), offering an expanded range of functions, features, and courses. Designed to elevate your professional development, this platform ensures you receive comprehensive and up-to-date maritime education. It’s your compass for staying compliant with global shipping regulations and enhancing your career at sea. The Voyage Cruise platform delivers a seamless online training experience for all seafarers. Whether you are a V.Ships employee or a third-party crew member, this online account management system provides the tools and resources you need to achieve your training goals. Prepare to explore a rich course catalog and track your progress in a user-friendly digital space.
- 📋 Getting Ready for Your Voyage Cruise Learning
- 📍 Navigating to Your Seafarer Training Account
- ⭐ Exploring Your Enhanced Maritime Learning Tools
- ⚠️ Smooth Sailing: Solutions for Access Challenges
- 🔒 Keeping Your Seafarer Development Secure
- 🎧 Official Help Desk Contacts
- ❓ Quick Answers for Your Learning Platform Journey
Getting Ready for Your Voyage Cruise Learning
- You need your Personal Crew Number (PCN) if you are a V.Ships employee. Third-party crew members will require an ID number provided by their company's responsible person.
- For your initial login, your password will be your date of birth formatted as DD.MM.YYYY (e.g., 30.12.2000).
- You can access the platform on a PC, and an optimized mobile application is available for iOS & Android devices. It is recommended to use the app instead of mobile browsers for the best performance.
- Ensure a current and correct email address is associated with your user profile, particularly if your details are managed within the ShipSure system, as this is crucial for password recovery.
Navigating to Your Seafarer Training Account
- First, visit the V.Ships Leisure website and select the specific learning platform that aligns with your employer, such as V.Ships Leisure, Saga Cruises, or Silversea Cruises.
- Enter your unique identifier: this will be your PCN number if you are a V.Ships employee, or your assigned ID number if you are a third-party crew member.
- For your very first access, input your date of birth as your password. Make sure to use the DD.MM.YYYY format (e.g., for December 30, 2000, type 30.12.2000).
- After a successful initial entry, the system will prompt you to create a new, strong password. Carefully enter your chosen password and click save.
- If the portal asks for a company name during the process, select the exact name of your employer from the available options, paying attention to correct capitalization and spacing.
- To avoid potential issues, it is always best to type your password manually rather than using copy-paste functions.
Exploring Your Enhanced Maritime Learning Tools
- Access a comprehensive course catalog with extensive eLearning and video content focused on safety, compliance, and professional development.
- Benefit from tailored training paths where courses are assigned based on your learning rank profile and specific needs defined by the ShipSure HR system.
- Enjoy multi-platform access, allowing you to complete courses online while ashore or onboard via dedicated training PCs. A mobile application enhances learning on iOS and Android devices.
- The platform helps seafarers track and meet global shipping requirements and regulations through structured training modules and compliance-related content.
- Monitor your course progress and assessment results, with pass marks clearly defined in the Training Matrix to ensure successful completion.
- All your completed training is digitally recorded, providing a secure and verifiable history for compliance and career progression.
Smooth Sailing: Solutions for Access Challenges
⚠️ Lost or Forgotten Password
Cause: You cannot recall your existing password.
Solution: If you forget your password, first try the self-reset option available on the Ocean Login page. If this process fails, especially if your email address is not accurately recorded in ShipSure, you'll need administrative assistance. Contact [email protected] or [email protected] for support. You can also reach out to your Crewing contact point or the Training Team.
⚠️ Initial Login Password Not Working
Cause: Your old password for the previous system is not accepted.
Solution: We understand this can be confusing. If you are a V.Ships employee, your login ID (PCN number) remains the same, but your old password will not work on the new system. Your first-time password is your date of birth in DD.MM.YYYY format.
⚠️ Missing PCN or ID Number
Cause: You do not have the required identifier to log in.
Solution: If you are a V.Ships employee and lack a PCN, please contact your Planning Manager. Third-party crew members should get in touch with their company's person in charge ashore for their ID number.
⚠️ Course Not Marked as Complete
Cause: A course you finished is not reflecting as completed in your records.
Solution: After successfully completing a course, it is crucial to click the "Register As Final" box. This action ensures your completion is officially recorded in the system.
⚠️ Uncertainty About Required Training
Cause: You are unsure which specific courses you need to complete.
Solution: To identify your mandatory training, navigate to Advanced View -> Requirements within the platform and filter for courses marked as "Critical for Rank Yes". For further clarity, you can also consult your Head of Department (HOD) regarding the V.Ships Leisure Training Matrix.
Keeping Your Seafarer Development Secure
- 🔒 Immediately change your initial password (your date of birth) to a new, strong, and unique password upon your first successful login. This is a mandatory step to secure your account.
- 🔒 Always use your unique PCN or assigned ID number to access your learning dashboard, ensuring only authorized users can log in to your digital learning environment.
- 🔒 For third-party crew, rely on your company's responsible person for your ID, as they manage this access, adding an extra layer of control.
- 🔒 Rest assured that your training completions are digitally recorded, creating a secure and verifiable history for compliance with strict maritime regulations.
- 🔒 Utilize the dedicated Voyage Cruise platform, which is a structured and managed Learning Management System designed to handle seafarer training data securely.
🎧 Official Support & Help Center
For password reset issues or general training inquiries, you can contact [email protected] or [email protected]. Additionally, your Crewing contact point or the Training Team can provide support. For PCN/ID related issues, V.Ships employees should contact their Planning Manager, and third-party crew should reach out to their company's person in charge ashore.
Quick Answers for Your Learning Platform Journey
Q: How can I reset my password if I've forgotten it?
If you forget your password, first attempt to use the self-reset option on the Ocean Login page. If this doesn't work, especially if your email is not correct in ShipSure, you will need to contact [email protected] or [email protected] for assistance. You can also reach out to your Crewing contact point or the Training Team.
Q: Can I access my e-learning courses while I'm onboard a ship?
Yes, you can access courses onboard. It's recommended to use a PC, ideally from designated training PCs located in quiet areas on the vessel. V.Ships employees will use their Personal Crew Number (PCN) for access.
Q: How do I know which training courses I am required to complete?
To identify your mandatory training, navigate within the platform to Advanced View -> Requirements and look for courses where "Critical for Rank Yes" is indicated. For detailed guidance on your training matrix, you should also consult your Head of Department (HOD).
Q: Do I receive a certificate for each course I complete?
Most eLearning courses include a final assessment. A course is only marked as completed and recorded if you achieve the required pass mark. While the system records your completions for compliance, you can generally print completions for training completed within the new system.
Q: What if I do not have a PCN number or ID for login?
If you are a V.Ships employee and do not have your PCN, please contact your Planning Manager. If you are a third-party crew member, your company's person in charge ashore should provide you with your ID number.
Wrap Up
The V.Ships Leisure Voyage Cruise Learning Platform is your comprehensive partner in maritime education, designed to support your career growth and ensure compliance in the dynamic shipping industry. By understanding its features, navigating the login process, and utilizing the available support, you can fully leverage this powerful digital learning environment. Embrace continuous professional development and ensure smooth sailing in your training journey with V.Ships Leisure.