Hurley Intranet: Your Staff Portal Access & Resources
Quick Summary
- Hurley Intranet: Employee digital workspace
- Access Epic, email, HealthStream
- Dedicated staff portal gateway
- Support contacts available
- Prioritize information security
The Hurley Intranet serves as the central digital workspace for all Hurley Medical Center team members. It's designed to provide quick and secure access to essential applications and information needed for daily operations. This dedicated staff portal streamlines your workflow, ensuring you can efficiently connect with colleagues, manage patient data, and access educational resources. As a vital teaching hospital, Hurley Medical Center empowers its staff with comprehensive digital tools. The intranet acts as your gateway to various internal systems, allowing you to focus on delivering high-quality, patient-centered care. Understanding how to navigate and utilize this platform effectively is crucial for all employees. This guide will walk you through setting up access, logging in, exploring key features, and resolving common issues, all while maintaining the highest security standards for your professional digital experience at Hurley.
Setting Up Your Hurley Digital Credentials
- Hurley Employee Status: The intranet and associated systems are primarily for Hurley Medical Center employees and authorized personnel.
- Login Credentials: You will need a valid Hurley username and password to access most internal digital portals.
- Internet Access: A stable internet connection is required to reach the web-based staff portal and its linked applications from any location.
- Up-to-date Web Browser: Ensure you are using a modern web browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari for optimal performance and compatibility. Enabling JavaScript and cookies in your browser settings is also recommended.
Signing Into Your Hurley Employee Hub
- Navigate to the Staff Portal: Open your web browser and go to the official Hurley Medical Center Staff Portal at hurleymc.com/staff-portal/.
- Select Your Desired System: From the Staff Portal page, you will find quick links to various internal systems. Click on the icon or text for the specific application you wish to access, such as Epic, Email, HealthStream, or the main Intranet.
- Enter Your Credentials: On the respective login page, input your assigned username and password into the designated fields.
- Complete Authentication (if required): Depending on the system and your access level, you might encounter additional authentication steps, such as multi-factor authentication (MFA).
- Internal Job Postings (Oasis): To view internal job opportunities, log into Oasis via the intranet and then select the Opportunities section.
Tools and Resources Within the Hurley Intranet
- Centralized Access Point: The Staff Portal serves as a single entry point to multiple critical applications, making it easy to navigate your digital tools.
- Epic (Electronic Medical Records): Connect directly to Epic, Hurley's electronic medical record system, to manage patient information and documentation.
- Employee Email: Access your official Hurley Medical Center email account to communicate with colleagues and receive important organizational updates.
- HealthStream Learning Center: Engage with professional development and compliance training modules through HealthStream.
- Internal Job Opportunities (Oasis): Explore current job openings within Hurley Medical Center by logging into Oasis.
- Quick Links & Resources: The portal provides quick links to other frequently used resources, enhancing efficiency for all team members.
When You Can't Access Your Hurley Account
⚠️ Forgot Your Password
Cause: You have forgotten your login password for an internal system.
Solution: We know being locked out is stressful. For non-employees using HealthStream, contact your recruiter or coordinator to regain access or reset your password. New users to HealthStream are typically prompted to reset their password upon initial login. For other systems or general employee password resets, please contact the Hurley Medical Center Human Resources department at (810) 262-9140 for assistance with your digital account credentials.
⚠️ Cannot Access EpicCare Link
Cause: External providers or specific community partners are having issues accessing patient information via EpicCare Link.
Solution: EpicCare Link requires a formal agreement and specific access requests. If you are an authorized user experiencing issues, refer to the Help & Instructions section on the EpicCare Link page. New access requests can take 10-14 business days to process, so patience is key.
⚠️ Login Page Not Displaying Correctly
Cause: The digital portal or login screen appears distorted or non-functional.
Solution: Ensure your web browser has JavaScript and cookies enabled. These are essential for the proper functioning of many online portals. Also, try using a different, up-to-date browser to rule out compatibility issues.
Keeping Your Hurley Information Secure
- 🔒 Use Strong, Unique Passwords: Create complex passwords that combine letters, numbers, and symbols, and avoid reusing them across different platforms to safeguard your online account. Update your login credentials regularly.
- 🔒 Be Wary of Phishing Attempts: Always verify the sender of emails requesting your login information. Official Hurley communications will typically direct you to the official staff portal directly, not ask for credentials via email.
- 🔒 Log Out After Each Session: Especially when using shared computers, always remember to log out of the intranet and any connected systems to prevent unauthorized access to sensitive information.
- 🔒 Protect Patient Data: Adhere strictly to HIPAA guidelines and Hurley's data privacy policies when accessing patient electronic medical records (EMR) through Epic or other systems. Information accessed through these secure view-only systems is highly confidential.
- 🔒 Report Suspicious Activity: If you notice any unusual activity on your digital portal or suspect a security breach, immediately report it to the appropriate IT or Human Resources department at Hurley Medical Center.
🎧 Official Support & Help Center
For Human Resources inquiries, call (810) 262-9140 or email [email protected]. For general medical center inquiries, the main operator can be reached at (810) 262-9000.
Quick Solutions for Hurley Staff Inquiries
Q: How do Hurley employees access their internal systems like Epic or email?
Hurley employees can access systems like Epic, email, HealthStream, and the main intranet through the official Staff Portal at hurleymc.com/staff-portal/. This portal provides quick links to all necessary digital tools.
Q: What is the Hurley Staff Portal used for?
The Hurley Staff Portal serves as a centralized hub for employees, providing quick access to essential work-related applications such as Epic for patient records, employee email, HealthStream for training, and Oasis for internal job postings.
Q: How do I log into HealthStream for Hurley Medical Center?
You can log into HealthStream through the main Staff Portal. If you are a non-employee, your User ID is typically the first four letters of your last name followed by the last four numbers of your Social Security Number, and your password is provided separately. Contact your recruiter or coordinator if you lose your password.
Q: Where can Hurley employees find internal job openings?
Hurley employees can find internal job openings by logging into Oasis via the Hurley Intranet and then selecting the Opportunities section.
Q: Is there a way to quickly access the Hurley Staff Portal on my phone?
Yes, you can add the Staff Portal page to your phone's home screen for one-tap access. On an iPhone, tap 'Share' then 'Add to Home Screen.' On Android, tap the '⋮' menu, then 'Add to Home screen.'
Wrap Up
The Hurley Intranet and its associated Staff Portal are indispensable tools for every Hurley Medical Center employee. By providing secure, streamlined access to vital applications and resources, these digital platforms support efficient operations and enhance the delivery of patient care. Familiarizing yourself with its features and maintaining secure practices ensures you can maximize your productivity and contribute effectively to the Hurley team.