Hurley Staff Portal: Your Gateway to Employee Resources
Quick Summary
- Central hub for Hurley staff systems
- Access Epic, email, HealthStream
- Quick password reset available
- HR and IT support contacts
- Security for patient data
The Hurley Staff Portal serves as a dedicated online gateway for all Hurley Medical Center team members. This digital platform provides convenient, centralized access to a variety of critical internal systems and resources, streamlining your daily tasks and ensuring you have the tools you need to provide exceptional care. Designed to support the busy healthcare professional, this portal connects you to essential applications from any location.
Whether you need to manage patient records in Epic, access your work email, or complete training modules in HealthStream, the staff portal acts as your primary entry point. It's built to enhance efficiency and connectivity across the organization, ensuring seamless operation for Team Hurley.
Preparing for Your Digital Workspace Access
- An active Hurley Medical Center employee account.
- Your assigned Hurley username and password for each specific system (e.g., Epic, email, HealthStream).
- A device with internet access and a modern web browser (e.g., Chrome, Firefox, Safari, Edge) for optimal performance.
Navigating Your Hurley Digital Tools
- Open your preferred web browser and navigate to the official Hurley Staff Portal website.
- Locate the specific system you wish to access from the listed staff systems (e.g., BOM Portal, Epic, EpicCare Link, HealthStream Employees, HealthStream Non-employees, Hurley Email, Hurley Intranet).
- Click on the link for the desired system. You will be redirected to that system's login page.
- Enter your unique username (often your Hurley email address or specific ID) and password for that particular application.
- Follow any on-screen prompts or multi-factor authentication steps to complete your sign-in.
- Consider adding the staff portal page to your phone's home screen for swift, one-tap access on mobile devices.
Exploring Essential Team Member Resources
- Direct access to Epic for comprehensive patient electronic medical records.
- Connectivity to EpicCare Link for secure, view-only access to patient information by qualifying community providers.
- Entry point for HealthStream platforms for employee training and development.
- Access to Hurley Email for internal and external communications.
- Links to the Hurley Intranet for internal announcements, documents, and resources.
- Access to the BOM Portal and other specific staff systems.
Resolving Access Challenges Promptly
⚠️ Forgotten or Expired Password
Cause: User cannot recall their login credentials or password has reached its expiration date.
Solution: We know being locked out is stressful. You can easily reset your Hurley password through the dedicated Hurley User Account and Password Self Service site. Visit password.hurleymc.com and register your account if you haven't already. Once registered, you can update or reset credentials for systems like Google, Epic, Lawson/Oasis, and the Intranet. For immediate access emergencies, contact the IT Service Desk at (810) 262-9766.
⚠️ General Login or Access Issues
Cause: Difficulty accessing any specific system linked from the staff portal.
Solution: If you're encountering issues beyond a simple password reset, or need assistance with specific application access, it's best to reach out to the Hurley Human Resources Service Center. They can provide guidance or direct you to the appropriate technical support. You can contact HR at (810) 262-9140 or email [email protected].
Upholding Digital Health Data Standards
- 🔒 Always use strong, unique passwords for each system you access through the portal.
- 🔒 Never share your login credentials with anyone, protecting both your access and patient data integrity.
- 🔒 Log out of all systems and the staff portal after each use, especially when using shared computers.
- 🔒 Be vigilant for phishing attempts; Hurley Medical Center will never ask for your password via unsolicited email.
- 🔒 Ensure your web browser is up-to-date to benefit from the latest security features and patches.
🎧 Official Support & Help Center
For Human Resources inquiries: (810) 262-9140 or [email protected]. For IT access emergencies or password resets: (810) 262-9766 (IT Service Desk).
Answers to Frequent Team Member Questions
Q: How do I reset my Hurley Medical Center password?
You can reset your Hurley password by visiting the Hurley User Account and Password Self Service site at password.hurleymc.com. You will need to register your account there initially to use the self-service options. This site helps you update credentials for various applications like Epic, Google, and the Intranet. For urgent assistance, call IT support at (810) 262-9766.
Q: What systems can I access through the Hurley staff portal?
The Hurley Staff Portal provides quick links to essential employee systems including Epic, EpicCare Link, HealthStream (for both employees and non-employees), Hurley Email, the Hurley Intranet, and the BOM Portal. It's designed to be a central hub for all your work-related digital tools.
Q: Who should I contact for help with the Hurley staff portal?
For general inquiries or assistance with staff portal access and internal resources, you should contact the Human Resources Service Center at (810) 262-9140 or email [email protected]. For specific password resets or urgent technical access issues, the IT Service Desk can be reached at (810) 262-9766.
Q: Where can I find information about my employee benefits?
While the main staff portal acts as a gateway to various systems, detailed employee benefit information is typically handled through Human Resources. You can contact Hurley Human Resources at (810) 262-9140 or [email protected] for specifics on your benefits package, including medical, dental, vision, and retirement options.
Wrap Up
The Hurley Staff Portal is an indispensable resource, empowering Hurley Medical Center staff with streamlined access to their essential digital tools and information. By understanding its functionality, utilizing the provided resources, and adhering to security best practices, team members can efficiently navigate their professional responsibilities. For any assistance, dedicated support channels are readily available to ensure continuous and secure access to your digital workspace.