UK King's Daughters MyChart: Your Integrated Health Portal Access
Quick Summary
- Integrated with UK HealthCare MyChart.
- Manage health data digitally.
- Secure access to care services.
The UK King's Daughters MyChart platform has evolved, integrating with the broader University of Kentucky (UK) HealthCare MyChart system. This transition creates a unified, secure online account management system designed to empower you with greater control over your health information. You can now conveniently access your medical dashboard and manage various aspects of your care from one central digital portal. This integrated approach ensures that all UK King's Daughters locations, along with UK HealthCare and UK St. Claire, share vital patient data to provide coordinated, high-quality care. This updated MyChart experience offers a comprehensive suite of online tools, enhancing communication with your care team and streamlining administrative tasks. Whether you're at home or on the go, the patient portal makes managing your healthcare simpler and more connected.
Getting Ready for Your Online Health Dashboard
- An active MyChart account with UK HealthCare (you can sign up if you don't have one yet).
- A reliable internet connection.
- A web browser (like Chrome, Firefox, Safari, or Edge) or the official MyChart mobile application installed on your smartphone or tablet.
- Your MyChart username and password.
Seamless Access to Your Health Information
- For Desktop Users: Open your web browser and go directly to mychart.uky.edu/MyChart.
- Enter your MyChart Username and Password in the designated fields.
- Click the Log In button to access your personalized health dashboard.
- For MyChart App Users: Open the MyChart application on your mobile device.
- If you previously used the King's Daughters MyChart, select Edit Organizations at the top of the app screen.
- Choose Add Another Organization.
- Search for "UK" and select the organization displaying the University of Kentucky logo to connect to the unified MyChart portal.
Exploring Your Digital Healthcare Tools
- Complete eCheck-In: Finish your pre-appointment tasks online before you arrive, saving you time at the clinic.
- Secure Messaging: Directly message your care team with non-urgent medical questions and receive timely responses.
- Prescription Refills: Easily request refills for your medications directly through the online account management system.
- View Test Results: Access your lab results and doctor's comments quickly, often as soon as they become available.
- Appointment Management: Schedule new appointments, view details of upcoming visits, and review past appointment information.
- Bill Payment: Conveniently pay your medical bills online through the secure portal.
- Health Overview: See a snapshot of your health information, including current medications, allergies, immunizations, and a summary of past visits.
- Family Access: Manage the healthcare information for your family members (with appropriate authorization) from your single user dashboard.
Navigating Account Challenges with Ease
⚠️ Forgot Username or Password
Cause: You cannot recall your login credentials for the digital portal.
Solution: From the MyChart login page, click on "Forgot login information?" You will be guided through steps to recover your username or reset your password. You may be asked to verify your identity using an email address or mobile phone number associated with your account for two-step verification.
⚠️ Issues with the MyChart Mobile App
Cause: Difficulty connecting to the correct UK HealthCare MyChart within the mobile application.
Solution: Ensure you have the latest version of the MyChart app. Inside the app, select Edit Organizations, then Add Another Organization. Search for "UK" and select the one with the University of Kentucky logo. This links you to the integrated system.
⚠️ Technical Difficulties (General)
Cause: Experiencing errors or unexpected behavior within the online account management system.
Solution: For technical assistance (excluding medical record questions), contact MyChart technical support. They are available Monday through Friday, 8 a.m. to 5 p.m. You can email them at [email protected] or call 1-859-218-6221 or 1-844-820-7344.
⚠️ Accessing Older King's Daughters Medical Information
Cause: Seeking medical data from before the MyChart integration date.
Solution: Three years of clinical data from the former King's Daughters MyChart have been migrated to the new UK MyChart. For information older than three years, contact the Health Information Management team. They can provide copies via PDF to your MyChart account, email, or fax. Call 606-408-1859 or email [email protected].
Keeping Your Medical Data Secure
- 🔒 Strong Passwords: Always use a unique, complex password for your MyChart account. Combine uppercase and lowercase letters, numbers, and symbols.
- 🔒 Two-Step Verification: Enable two-step verification for an extra layer of security. This requires a second form of identification (like a code sent to your phone) during login.
- 🔒 Protect Your Login Details: Never share your MyChart username or password with anyone. Treat your login information like you would your banking details.
- 🔒 Beware of Phishing: Be cautious of suspicious emails or messages asking for your login credentials. Always ensure you are on the official mychart.uky.edu/MyChart website before entering your information.
- 🔒 Understand Third-Party Services: If you choose to use third-party applications linked through MyChart, understand that these services may have their own terms and privacy policies. Your data shared with them is subject to their handling.
- 🔒 Log Out After Use: Always log out of your MyChart session when you are finished, especially if using a public or shared computer.
🎧 Official Support & Help Center
For technical support, email [email protected] or call 1-859-218-6221 or 1-844-820-7344 (Monday-Friday, 8 a.m. - 5 p.m.). For medical records questions, call 606-408-1859 or email [email protected].
Key Questions About Your Integrated MyChart
Q: What happened to my old King's Daughters MyChart account?
The King's Daughters MyChart has integrated with UK HealthCare MyChart. As of June 27, 2026, the old King's Daughters version became read-only for new medical information. You must use the integrated UK HealthCare MyChart for all current health management. You can still pay bills through the old portal until October 2027.
Q: Will my past medical information transfer to the new UK HealthCare MyChart?
Yes, three years of your clinical data from the former UK King's Daughters MyChart have been migrated to the new unified MyChart. If you need older information, you can contact the Health Information Management team.
Q: How do I request prescription refills through MyChart now?
To request prescription refills, you must be logged into the University of Kentucky MyChart. This feature is not available on the former King's Daughters version of the portal.
Q: Can I still pay my King's Daughters bills through the old MyChart?
Yes, the former King's Daughters MyChart remains available for paying bills until October 2027.
Q: What if I don't switch to the University of Kentucky MyChart portal?
All new medical information and full functionality (like scheduling, messaging, and new test results) will be on the University of Kentucky MyChart. The old King's Daughters portal will not receive new medical data and will eventually become fully inactive.
Wrap Up
The integrated UK King's Daughters MyChart, powered by UK HealthCare, offers a robust and secure way to manage your personal health information. By utilizing this digital portal, you gain convenient access to your care team, essential medical records, and various administrative functions. Embrace this powerful tool to stay connected with your healthcare journey and ensure seamless communication with your providers.