UK King's Daughters MyChart: Secure Patient Portal Access

Welcome to the digital gateway for your healthcare needs at UK King's Daughters. As part of the University of Kentucky, UK King's Daughters now offers a unified MyChart patient portal. This online account management system provides a convenient and secure way to interact with your medical team and access your health information from anywhere. This digital portal is designed to put you in control of your health journey. Whether you need to review test results, schedule an appointment, or simply have a question for your doctor, MyChart streamlines these interactions. It's your personal health hub, ensuring you stay informed and connected with your care providers.

Preparing for Your Seamless MyChart Experience

• An internet-connected device, such as a computer, tablet, or smartphone, to access the digital portal.
• A modern web browser (e.g., Edge, Chrome, Firefox, or Safari) with JavaScript and cookies enabled for optimal performance and security.
• For the best mobile experience, download the MyChart mobile application, available for both iOS and Android devices.
• An active MyChart account. If you previously used a King's Daughters patient portal, your information has transitioned to the unified UK MyChart. New users may need an activation code provided during a visit or can sign up directly.

Navigating to Your Personal Health Dashboard

1. Open your web browser and go to the official UK MyChart login page: mychart.uky.edu/MyChart.
2. Enter your MyChart Username and Password into the designated fields.
3. Click the Sign In button to access your personalized health dashboard.
4. Be prepared for two-step verification if enabled. This may involve entering a code sent to your email, phone, or authenticator app, adding an extra layer of security.
5. On mobile devices, you may have options for quick, secure access using Face ID, fingerprint login, or a passkey after initial setup.

Empowering Tools Within Your Digital Health Portal

• Communicate with Your Care Team: Send secure messages directly to your doctors and other healthcare providers to ask non-urgent medical questions.
• Access Test Results: View your lab results, imaging reports, and doctor's comments online, often within days of completion, eliminating the need to wait for phone calls or letters.
• Manage Prescriptions: Request refills for your refillable medications with ease, ensuring you never run out of essential prescriptions.
• Appointment Management: Schedule new appointments, view details of your upcoming visits, and review information from past appointments. You can also complete eCheck-In before your scheduled visits.
• View Health Information: Get a comprehensive overview of your medical history, including medications, allergies, immunizations, and a summary of your past visits.
• Pay Medical Bills: Securely manage and pay your outstanding medical bills directly through the portal, simplifying your financial interactions with the hospital.

Resolving Access Challenges for Your Account

Protecting Your Confidential Medical Information

• 🔒 Always use a strong, unique password for your MyChart account, combining letters, numbers, and symbols.
• 🔒 Enable and utilize two-step verification (also known as two-factor authentication) for an extra layer of security. This feature helps protect your account even if your password is compromised.
• 🔒 Be cautious of phishing attempts. Only access your MyChart account through the official mychart.uky.edu/MyChart website or the secure MyChart mobile app.
• 🔒 Keep your contact information (email and phone number) up-to-date within your MyChart profile, as these are often used for security verifications.
• 🔒 Log out of your MyChart session, especially on shared or public computers, to prevent unauthorized access to your confidential medical records.

Your Questions About UK King's Daughters MyChart Answered