AdventHealth OB/GYN Orlando Patient Portal: Your Digital Health Hub
Quick Summary
- Manage appointments effortlessly.
- Access health records securely.
- Communicate with your care team.
AdventHealth Medical Group OB/GYN at Orlando, formerly known as Loch Haven Ob/Gyn Group, provides world-class women's care designed to be personalized and accessible throughout every stage of life. Their team of physicians and midwives specializes in comprehensive obstetric and gynecologic services, from normal and high-risk obstetrics to well-woman care and advanced surgical procedures. This dedicated practice aims to support women's health with compassionate, whole-person care. As part of the wider AdventHealth network, patients benefit from a connected healthcare system that prioritizes convenience and continuous care. This includes access to a robust online patient portal, a secure digital platform enabling you to actively manage various aspects of your health from virtually anywhere. The portal is an integral tool for enhancing your healthcare experience.
- 📋 Preparing for Your Online Health Account Setup
- 📍 Secure Entry into Your Personal Health Dashboard
- ⭐ Managing Your Women's Health Care Digitally
- ⚠️ Resolving Access Challenges for Your Health Account
- 🔒 Protecting Your Confidential Health Information Online
- 🎧 Official Help Desk Contacts
- ❓ Answers to Your Top Digital Health Questions
Preparing for Your Online Health Account Setup
- An active email address or phone number for account creation and identity verification.
- An activation code, which may be provided by your AdventHealth care team during a visit, on an After Visit Summary, or via email/text.
- Access to a computer, smartphone, or tablet with internet connectivity.
Secure Entry into Your Personal Health Dashboard
- Visit the AdventHealth patient portal website or open the AdventHealth mobile app.
- If you are a new user and have an activation code, follow the prompts to create your account by verifying your access code from the email, text, or print-out provided by your provider.
- If you already have an account, enter your username and password on the login page.
- For enhanced security, you might be prompted for a two-step verification code sent to your email or phone. Enter this code to proceed.
- On mobile devices, you may also use Face ID or fingerprint login for quick access.
Managing Your Women's Health Care Digitally
- View recent lab results and radiology reports.
- Securely message your care team with non-urgent questions.
- Schedule and manage appointments, and even check in online.
- Request prescription refills.
- Pay your medical bills online through a secure platform.
- Access and review your medical records and health summary.
- Manage care for family members through proxy access.
- Initiate 24/7 virtual urgent care visits.
Resolving Access Challenges for Your Health Account
⚠️ Forgot Username or Password
Cause: Inability to recall login credentials for your digital health account.
Solution: On the login page, click the 'Forgot login information?' link. You will typically be asked to enter your email address or phone number to receive a verification code. After verifying your identity, you can reset your password or recover your username.
⚠️ Activation Code Not Working or Expired
Cause: The unique code provided for initial account setup is invalid or past its usage window.
Solution: Activation codes are usually single-use and expire after a set time. If yours isn't working, you may need a new one. Contact AdventHealth Consumer Support at 1-855-238-8791 or request a callback for assistance.
⚠️ Did Not Receive Two-Step Verification Code
Cause: The security code sent to your registered email or phone is not arriving.
Solution: First, check your email's spam or junk folders. If it's still missing, try clicking 'Resend Code'. Ensure the contact information on file is correct. If issues persist, contact the MyChart Patient Support Line at 1-855-238-8791.
⚠️ Incorrect Information in Medical Records
Cause: Discrepancies found within your online health records.
Solution: If you notice inaccurate information in your medical records, you can contact AdventHealth's Tech Support for assistance at 855-238-8791.
Protecting Your Confidential Health Information Online
- 🔒 Keep your login credentials, including usernames and passwords, strictly confidential.
- 🔒 Enable two-step verification for an extra layer of protection, requiring a code in addition to your password.
- 🔒 Be vigilant about unsolicited emails or texts asking for personal health information or login details. AdventHealth will not ask for this via insecure channels.
- 🔒 Secure your phone and email accounts, as these are used for notifications and verification codes.
- 🔒 Avoid using public Wi-Fi networks when accessing sensitive health information.
- 🔒 Log out of your patient portal session after each use, especially on shared devices.
🎧 Official Support & Help Center
For appointments at AdventHealth Medical Group OB/GYN at Orlando, call 407-303-1444. For technical assistance with your AdventHealth Account or app, call 1-855-238-8791.
Answers to Your Top Digital Health Questions
Q: What services does AdventHealth Medical Group OB/GYN at Orlando provide?
AdventHealth Medical Group OB/GYN at Orlando offers comprehensive women's health services. This includes prenatal care for both low and high-risk pregnancies, midwifery care, well-woman examinations, family planning, fertility support, menopause management, and advanced gynecologic procedures including minimally invasive surgeries.
Q: How can I access my medical records through AdventHealth?
You can access most of your medical records through your AdventHealth Account via MyChart. This secure digital portal allows you to view lab results, visit summaries, current medications, and immunization records. For a complete medical history, you may need to submit a specific request to the Health Information Management Department.
Q: Can I schedule appointments and message my doctor online?
Yes, the AdventHealth patient portal allows you to conveniently schedule and manage appointments online. You can also securely message your care team with non-urgent questions directly through the portal, fostering better communication about your health.
Q: What should I do if I forget my AdventHealth patient portal password?
If you forget your password, navigate to the login page and click on the 'Forgot login information?' link. You will be guided through a two-step verification process, typically involving your registered email or phone number, to securely regain access to your account.
Q: Is my health information secure on the AdventHealth patient portal?
AdventHealth employs industry-standard practices and technology, including secure activation codes, personal usernames, passwords, and two-step verification, to ensure the privacy and integrity of your health information. All communications within MyChart occur over a secure, encrypted connection.
Wrap Up
The AdventHealth Medical Group OB/GYN at Orlando, formerly Loch Haven Ob/Gyn Group, is committed to delivering exceptional women's health care through every life stage. Their comprehensive services are complemented by a user-friendly patient portal, empowering you to take an active role in managing your health. By providing a secure and convenient digital gateway, AdventHealth ensures that essential health resources and communication with your care team are always within reach, promoting a seamless and supportive healthcare journey.