Shared Health Webmail Manitoba: Secure Healthcare Access

The Shared Health Webmail portal provides a vital digital communication hub for authorized healthcare professionals across Manitoba. This secure online account management system allows staff to access their email and calendar, ensuring efficient and confidential information exchange within the Manitoba health system. It's a key component of the digital health infrastructure, facilitating essential communications for those dedicated to patient care. This guide outlines everything you need to know to effectively use the portal, from initial access to managing common issues. Designed exclusively for Shared Health, WRHA, and affiliated employees, this platform is not intended for use by the general public. Understanding its functionalities and security measures is crucial for maintaining the integrity and privacy of healthcare information.

What You Need to Access Shared Health Messaging

• You must be an authorized Shared Health, WRHA, or affiliated employee.
• You need valid login credentials, including your network username and password.
• Enrollment in Multi-Factor Authentication (MFA) is mandatory for remote access.
• The Microsoft Authenticator application must be installed on a smart device for MFA.
• A current internet browser is required for accessing the webmail portal.
• Remote access is restricted to locations within North America.

Securing Your Connection to Manitoba Health Email

1. Open your web browser and navigate to the official Shared Health Webmail portal at https://webmail.manitoba-ehealth.ca.
2. On the login screen, enter your network Username and Password in the designated fields.
3. If you are using a personal or non-workstation computer, select the option labeled "This is a private computer" under security settings.
4. Proceed with the Multi-Factor Authentication (MFA) prompt, typically by approving a notification or entering a code from your Microsoft Authenticator app.
5. Once authentication is successful, you will be directed to your Outlook Web App dashboard, granting you access to your professional email and calendar.

Navigating Your Digital Health Communication Tools

• Comprehensive email communication for sending and receiving messages.
• Robust calendar management for scheduling appointments, meetings, and events.
• Efficient organization of professional contacts.
• Accessible from various personal devices, with specific operating system and browser requirements for remote use.
• Integration with Microsoft Exchange for a familiar Outlook Web App experience.

Restoring Access to Your Healthcare Online Account

Protecting Your Professional Health Information Digitally

• 🔒 Always use Multi-Factor Authentication (MFA) with the Microsoft Authenticator app for enhanced online account security, especially when accessing the digital portal remotely.
• 🔒 Be aware that accounts not accessed externally within 90 days will be disabled. Regular access helps maintain account activity and security.
• 🔒 The portal is strictly for authorized healthcare professionals. Do not attempt to gain access if you are not an authorized user, and do not share your login credentials.
• 🔒 Adhere strictly to all WRHA and Shared Health policies regarding confidentiality, information privacy, remote access, and acceptable use of digital resources.
• 🔒 When logging in from a personal device, ensure you select the "This is a private computer" option to enhance session security.
• 🔒 Regularly clear your browser's cookies and site data for manitoba-ehealth.ca to prevent potential session hijacking and protect your digital identity.

Quick Answers for Shared Health Online Access