MatchRX Pharmacy Portal: Secure Inventory & Sourcing Login
Quick Summary
- Buy and sell surplus medications
- Optimize pharmacy inventory
- Navigate drug shortages
- DSCSA compliant transactions
- Connect with other pharmacies
MatchRX offers an innovative online marketplace designed exclusively for independent pharmacies. This secure digital portal facilitates pharmacy-to-pharmacy (P2P) transactions, allowing members to legally buy and sell non-controlled, non-expired prescription medications. The platform also expands sourcing options by providing access to NABP-certified secondary wholesalers, all within one integrated system. Since 2010, MatchRX has become a trusted partner for over 7,200 independent pharmacies across 35 states, processing more than 2 million transactions. The service is dedicated to helping pharmacies maximize inventory value, minimize waste, and access critical medications efficiently. It plays a vital role in enhancing patient care by ensuring pharmacies can obtain the drugs they need precisely when required. By leveraging MatchRX, pharmacies can convert overstock inventory into cash flow, reduce acquisition costs, and streamline their operational efficiencies. The platform is built for ease of use, combining innovative technology with dedicated customer service to revolutionize how community pharmacies manage their pharmaceutical supply chains.
- 📋 Eligibility for Joining the MatchRX Marketplace
- 📍 Accessing Your Pharmacy's MatchRX Account
- ⭐ Streamlining Inventory and Sourcing on MatchRX
- ⚠️ Support for MatchRX Portal Access and Order Issues
- 🔒 Protecting Your Pharmacy's Data on MatchRX
- 🎧 Official Help Desk Contacts
- ❓ Answers to Pharmacy Member Questions About MatchRX
Eligibility for Joining the MatchRX Marketplace
- You must be a licensed pharmacist or pharmacy owner.
- Your pharmacy must be in active and good standing with the National Council for Prescription Drug Programs database.
- Membership is available to independent pharmacies in the 35 states where MatchRX operates.
Accessing Your Pharmacy's MatchRX Account
- Navigate to the official MatchRX website at matchrx.com.
- Look for the LOG IN button, typically located in the upper right corner of the homepage.
- Click the LOG IN button to access the account sign-in page.
- Enter your registered username and password into the designated fields.
- Click Sign In or Login to access your pharmacy's personalized dashboard and begin managing your inventory and orders.
Streamlining Inventory and Sourcing on MatchRX
- Pharmacy-to-Pharmacy (P2P) Transactions: Easily buy and sell non-controlled, non-expired prescription medications directly with other independent pharmacies.
- Access to Secondary Wholesalers: Compare and purchase medications from a network of trusted, NABP-certified secondary wholesalers for competitive pricing.
- Inventory Optimization: Turn overstock medications into revenue and reduce pharmaceutical waste, maximizing your pharmacy's inventory value.
- Drug Shortage Navigation: Locate hard-to-find medications from a broad network, ensuring access for specific patient needs.
- DSCSA Compliance: All transactions are conducted with strict adherence to Drug Supply Chain Security Act (DSCSA) regulations, ensuring secure and transparent exchanges.
- Intuitive Search and Listing: Utilize quick search filters by product name or NDC, and employ the 'Scan the Square' feature for easy listing of surplus inventory.
- Order Tracking: Monitor the status of your purchases with real-time updates and FedEx tracking numbers through your online dashboard.
- Reporting Tools: Access activity reports from your dashboard to track transactions and manage your pharmacy's financial records.
Support for MatchRX Portal Access and Order Issues
⚠️ Forgot your MatchRX password?
Cause: You are unable to recall your login credentials for the MatchRX portal.
Solution: We know being locked out is stressful. Look for a Forgot Password? link on the login page. Clicking this link will typically guide you through a process to reset your password, usually by sending a recovery link to your registered email address. Follow the instructions provided to regain access to your account promptly.
⚠️ Unable to track a purchased order?
Cause: You have placed an order but cannot find or access its tracking information.
Solution: After a seller confirms and ships an order, you should receive a notification with the order number and a FedEx tracking number. To check the status, log into your account, go to your dashboard, and select Open Buy Orders. You can then click on the tracking number to view the shipment history. If the tracking number is missing or not working, please contact MatchRX customer support for assistance.
⚠️ Questions about buyer responsibilities after receiving an item?
Cause: Uncertainty regarding the required steps after a medication delivery from a wholesaler.
Solution: As a buyer, it is crucial to confirm and record all item-related information, including the date received, NDC, price, quantity, expiration date, lot number, and serial number, within two business days of delivery. This step ensures DSCSA compliance. If you have specific questions about recording or compliance, contact MatchRX support.
Protecting Your Pharmacy's Data on MatchRX
- 🔒 MatchRX is a secure and DSCSA-compliant platform designed to safeguard dispenser-to-dispenser transactions.
- 🔒 The platform maintains compliance with all state and federal regulations, providing a transparent and trusted marketplace.
- 🔒 Ensure your pharmacy maintains strong, unique passwords for all online accounts, including MatchRX, to prevent unauthorized access.
- 🔒 Regularly review your transaction history and activity reports on your MatchRX dashboard to monitor for any unusual activity.
- 🔒 MatchRX does not take physical possession of products, which helps streamline the supply chain and maintain security.
🎧 Official Support & Help Center
For immediate assistance, contact MatchRX Live Customer Service at (877) 590-0808. Support is available Monday through Friday, 9:00 AM to 6:00 PM EST. You can also reach them via email at [email protected].
Answers to Pharmacy Member Questions About MatchRX
Q: Is the MatchRX site secure for pharmacy transactions?
Yes, MatchRX is explicitly designed as a secure online marketplace. It is also DSCSA compliant, ensuring that all transactions meet regulatory standards for safety and transparency in the pharmaceutical supply chain.
Q: Is it legal for my pharmacy to transfer overstock prescription drugs to other pharmacies?
Yes, MatchRX facilitates legal pharmacy-to-pharmacy (P2P) transfers of non-controlled, non-expired prescription medications. The FDA guidance confirms that a wholesale distributor license is not required when a dispenser transfers product to another dispenser for a specific patient need.
Q: When will I receive payment after selling an item to another pharmacy on MatchRX?
If paying by ACH, the buyer's account is charged when the wholesaler confirms the shipment of the prescription drug. If paying by credit card, MatchRX authorizes the card at checkout and charges it at the point of shipment.
Q: What are my responsibilities when purchasing from a Wholesaler on the MatchRX marketplace?
Upon delivery, you are required to confirm and record all item-related information, including date received, NDC, price, quantity, expiration date, lot number, and serial number, within two business days. This is crucial for DSCSA compliance.
Q: How can MatchRX help my pharmacy navigate drug shortages?
MatchRX allows you to access hard-to-find medications by connecting you with a wide network of independent pharmacies and secondary wholesalers. This significantly increases your chances of sourcing critical drugs when your primary wholesaler is out of stock.
Wrap Up
MatchRX stands as a pivotal resource for independent pharmacies seeking to optimize their operations, enhance profitability, and improve patient access to essential medications. By offering a compliant, secure, and user-friendly platform for buying and selling prescription drugs, MatchRX empowers pharmacies to efficiently manage their inventory, navigate supply chain challenges, and foster stronger professional networks. Embracing this digital marketplace can lead to significant cost savings, reduced waste, and a more resilient pharmaceutical supply system for the independent pharmacy community.