Portal Status: Verified Operational ✅

My.LaSalle DLSU Portal: Your Complete Online Campus Access

Quick Summary

  • Official student portal for DLSU
  • Access academic records easily
  • Manage enrollment online
  • Secure account management
  • Dedicated support available

The My.LaSalle (MLS) portal serves as your personalized gateway to De La Salle University's extensive digital environment. Designed for both students and faculty, this online account management system streamlines various university-related transactions and provides immediate access to vital campus information. It's more than just a login; it's your central hub for academic life. From managing your academic journey to accessing your DLSU email, MLS acts as a personal assistant, ensuring you stay connected and informed. The digital portal readily identifies your user status, tailoring the displayed features to your specific needs as an active student or faculty member. This tailored approach makes navigating your university life smoother and more efficient.

Preparing for Your Digital Campus Access

Entering Your Lasallian Online Account

  1. Navigate to the official My.LaSalle portal at https://my.dlsu.edu.ph.
  2. Enter your User ID, which is typically your Student ID Number.
  3. Input your designated password. Remember that the portal is case-sensitive, so type your credentials accurately.
  4. For first-time users or those activating an account, you may need to visit https://my.dlsu.edu.ph/create_account.asp and use your current term's Official Receipt to initiate activation.

Navigating Your Student and Faculty Dashboard

Regaining Access to Your Lasallian Services

⚠️ Official Receipt / Credit Memo not found

Cause: Incorrect entry of receipt number or payment not yet cleared.

Solution: Use your tuition fee OR or RF for the current term. Double-check to include the correct prefix, for example, ORB1234567 or RF-A123456. If your payment isn't updated after ten working days, complete the Report to Accounting Office Google Form to notify the Finance & Accounting Office (FAO).

⚠️ Invalid Student ID and/or Birthdate

Cause: Mismatch in identification details or registration data.

Solution: If you are an old student, coordinate with the Office of the University Registrar (OUR). New students should reach out to the Office of Admissions and Scholarships (OAS).

⚠️ Account expired or invalid access

Cause: Not enrolled for the current term or account inactivity.

Solution: Students not currently enrolled cannot reactivate their accounts. If your account expired, visit https://my.dlsu.edu.ph/create_account.asp and use your current term's Official Receipt for activation. Returnees should coordinate with their College Academic Programming Officer (APO). If your email was disabled due to inactivity, simply updating your password should reactivate it.

⚠️ Forgot Password

Cause: Lost or forgotten password for your MLS account.

Solution: Go to the login page and click the 'Forgot your password?' link. Enter your Student ID Number as your User ID. A password reset email will be sent to your registered alternate email address. Note that your MLS and DLSU email passwords are the same.

Securing Your Digital Lasallian Identity

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

For comprehensive support, you can contact the ITS Help Desk at De La Salle University Manila. ITS Help Desk @ the Manila Campus Room 305, Gokongwei Hall 2401 Taft Avenue, 1004 Manila, Philippines Email: [email protected] Google Chat: itservices SMS/Viber: +6320917-5873364 Contact Numbers: (632) 8524-4611 to 26 local 316 and 466 or (632) 8526-4242 (Direct Line) Alternatively, you can report issues through The CONCiERGE Support Portal.

Quick Answers for My.LaSalle Users

Q: How do I activate my My.LaSalle account for the first time?

To activate your My.LaSalle account, visit https://my.dlsu.edu.ph/create_account.asp. You will need your Official Receipt for the current term. After activation, your MLS account is accessible immediately, while your DLSU email and Animospace will be ready within approximately four hours.

Q: Why can I log in to My.LaSalle but not my DLSU email?

Your DLSU email account typically activates about two hours after your My.LaSalle portal account. If you still face issues, ensure your My.LaSalle password is up-to-date, as this often reactivates the email. If the problem persists and your recovery email or phone is inaccessible, log a concern through The CONCiERGE Support Portal.

Q: What should I do if my My.LaSalle account is disabled due to inactivity?

If your account is disabled after 30 days of inactivity for security reasons, you can reactivate your My.LaSalle email account by simply updating your password through the portal. After updating, your email should be active again within two hours.

Q: Can I change my initial password for My.LaSalle?

Yes, it is highly recommended to change your initial password immediately after activating your account. Ensure your new password meets the university's strong security standards for length and character diversity.

Q: Who should I contact for technical issues with My.LaSalle?

For technical issues or concerns, the primary method is to submit a service request via The CONCiERGE Support Portal. You can also reach out to the ITS Help Desk directly via email, phone, or Viber.

Wrap Up

The My.LaSalle portal is an indispensable digital tool, connecting students and faculty to essential university resources and services. By understanding its functionality, adhering to security best practices, and knowing where to find assistance, users can fully leverage this powerful platform for a seamless Lasallian experience. This digital portal is continuously updated, reflecting De La Salle University's commitment to modern and accessible campus information systems.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.