Patient First Portal: Access Your Health Records & Care
Quick Summary
- Securely view medical history
- Instant lab results access
- Message your care team
- In-person activation required
- Telehealth options available
Patient First provides convenient urgent and primary care services, operating medical centers daily from 8 AM to 8 PM, 365 days a year. These centers offer on-site lab tests, X-rays, and medications for efficient medical attention. To enhance your healthcare experience, Patient First offers a dedicated online Patient Portal. This digital platform allows you to securely manage and access your personal health information, making it easier to stay informed about your care. Through the portal, you can review your visit history, check lab results, and communicate effectively with your Patient First care team, ensuring a streamlined approach to your health management.
Preparing for Your Patient Portal Access
- You must visit any Patient First center in person to receive a portal activation code from a front office employee.
- Bring valid photo identification to obtain your activation code.
- Access to the Patient First Portal is limited to patients who are 18 years of age or older.
Accessing Your Patient First Digital Account
- If you are a first-time user, go to portal.patientfirst.com and find the "First Time Here?" section.
- Enter your unique activation code and your date of birth.
- Follow the prompts to create your secure username and password to complete your account setup.
- For returning users, visit portal.patientfirst.com and enter your established username and password under the "Returning User?" section.
- Click the Log In button to access your digital account.
Exploring Your Health Information Online
- View your complete Patient First visit history.
- Access your lab results as soon as they become available.
- Securely message the Patient First team with questions about a recent visit.
- Transmit lab results or visit information to other entities via secure, encrypted email.
Regaining Access to Your Medical Account
⚠️ Forgot Username or Password
Cause: User cannot recall login credentials.
Solution: Visit portal.patientfirst.com and use the recovery options available on the login screen for forgotten usernames or passwords.
⚠️ Misplaced Activation Code
Cause: Initial portal activation code is lost.
Solution: You must visit any Patient First center in person to retrieve a new activation code. Remember to bring valid photo identification.
⚠️ Trouble Accessing Secure Emails
Cause: Difficulty opening encrypted post-visit documents.
Solution: Follow the specific instructions provided within the secure email itself. If issues persist, refer to the Patient Portal FAQ section on the website or contact support.
Keeping Your Health Data Secure
- 🔒 Always create a strong, unique password for your Patient Portal account to prevent unauthorized access.
- 🔒 Understand that secure emails from Patient First containing post-visit documents are encrypted to protect your privacy.
- 🔒 The in-person activation code process, requiring valid photo ID, is a crucial step to ensure only authorized individuals can access your health information digitally.
🎧 Official Support & Help Center
For general questions, call Patient First toll-free at (800) 447-8588, available Monday through Friday from 8 a.m. to 5 p.m. For telehealth support, call (866) 990-2533 between 8 a.m. and 6 p.m. daily.
Your Questions About Patient First Answered
Q: How do I get an activation code for the Patient First Patient Portal?
To get an activation code, you need to visit any Patient First center in person and present a valid photo identification to a front office employee.
Q: Can I create a Patient Portal account before visiting Patient First?
No, you cannot create an account within the Patient Portal if you have not yet visited a Patient First center. An in-person visit is required for initial activation.
Q: How can I view my lab results using the Patient Portal?
After logging into your Patient Portal, navigate to "View Your Medical Visits & Lab Results." Find the relevant visit, and if your lab results are ready, "Labs" will appear as an option to view them.
Q: What should I do if I forget my Patient Portal username or password?
If you forget your username or password, you can easily recover them through the recovery options provided on the login screen at portal.patientfirst.com.
Q: Is there an age restriction for using the Patient First Patient Portal?
Yes, access to the Patient First Patient Portal is currently limited to patients who are 18 years of age or older.
Q: Can I share my lab results with others directly from the portal?
Yes, the portal allows you to transmit your lab results, or your lab results combined with full visit information, via secure and encrypted email to employers, schools, or other entities.
Wrap Up
The Patient First Patient Portal offers a convenient and secure digital solution for managing your healthcare information. With straightforward activation and login procedures, you can easily review your medical history, access lab results, and communicate with your care team. Patient First remains dedicated to providing accessible, high-quality urgent and primary care, further enhanced by the efficiency of their online Patient Portal.