How to Sign In to the Riverside Health System Portal Online

To access the Riverside Health System employee portal, navigate to the official Workday Employee Self-Service gateway at https://www.myworkday.com/wday/authgwy/rivhs/login.htmld and sign in using your Riverside Network Username and corporate password. Serving more than 9,500 team members and 800 clinical providers across Eastern Virginia, the Riverside Health digital workspace centralizes human resources, payroll, supply chain operations, and mandatory clinical education. Following the health network's transition from legacy bswift platforms directly into Workday, staff members can now review bi-weekly paystubs, complete open enrollment, and submit HR support tickets from a single cloud dashboard. Whether you are clocking in from a clinical workstation at Riverside Regional Medical Center or checking your shift schedule remotely from home, understanding the exact Single Sign-On (SSO) and Multi-Factor Authentication (MFA) workflows prevents unnecessary lockouts.

Required Login Credentials & System Prerequisites

• Riverside Network Username & Email: Active team members must use their assigned corporate network ID (typically formatted alongside your @rivhs.com enterprise profile) issued upon clearing pre-employment onboarding.
• Case-Sensitive Network Password: Your unified Active Directory password. For specific ancillary training platforms like HealthStream, newly onboarded hires use the case-sensitive initial password Riverside before being prompted to set a custom passphrase.
• Multi-Factor Authentication (MFA) Device: Remote off-campus connections to Workday, webmail, or virtual clinical desktops require a registered smartphone or hardware token capable of approving two-factor security prompts.
• Supported Web Browser: The portal requires an updated, HTML5-compliant browser—specifically the latest release of Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari—with pop-up blockers disabled for printable paystub generation.

How to Sign In to the Riverside Health System Portal

1. Open an updated web browser and go directly to the verified Riverside Health System Workday gateway at https://www.myworkday.com/wday/authgwy/rivhs/login.htmld (or launch the Riverside Intranet at https://intranet.rivhs.com if working from an on-site hospital terminal).
2. Enter your Riverside Username into the primary user identification field. Do not use a personal Gmail or Yahoo address unless you are an external job applicant accessing the candidate career center.
3. For New Hires vs. Returning Staff: Returning team members should input their established network password and click Sign In. First-time employees who just cleared Employee Occupational Health must first follow the activation link sent in their welcome email from HR Support Services (HRSS) to initialize their credentials prior to Day 1 orientation.
4. Complete the secondary Multi-Factor Authentication (MFA) challenge when accessing the system from outside the hospital network by approving the push notification or entering the six-digit verification code from your mobile authenticator.
5. Once authenticated into the main dashboard, select the Pay and Benefits Hub to inspect earnings statements or navigate to Team Member Services on the intranet to launch Kronos and HealthStream.

Viewing Paystubs, Benefits, Kronos Shifts & HealthStream

• Workday Pay & Benefits Hub: Replacing the retired bswift portal, Workday serves as the single source of truth for viewing itemized bi-weekly paystubs, downloading annual W-2 tax statements, updating direct deposit routing, and managing medical, dental, and Inspira FSA/HSA elections during Open Enrollment.
• Kronos Timekeeping & Shift Scheduling: Integrated directly alongside the intranet portal, clinical nurses, patient care assistants, and administrative staff use Kronos to record timecard punches, verify PTO accruals, and coordinate shift swaps across acute care and Lifelong Health facilities.
• HealthStream Learning Center (hStream ID): Accessible via the employee portal using your Riverside Username, HealthStream hosts mandatory Cancer Center Nurse Orientation, clinical equipment competencies, annual HIPAA compliance modules, and resuscitation certifications.
• 24/7 HR Case Management & Self-Service: Team members can update emergency contacts, submit qualifying life event documentation within the mandatory 30-day window, and open round-the-clock support tickets directly with Riverside HR Shared Support.

Fixing Common Login Errors & Account Lockouts

Clinical Account Security & Two-Factor Protection

• 🔒 Verify the Official RHS Domain: Always confirm the browser address bar displays myworkday.com/wday/authgwy/rivhs/, rivhs.com, or riversideonline.com before entering your network credentials. Do not confuse Eastern Virginia's Riverside Health System (rivhs.com) with unaffiliated hospitals in Illinois (riversidehealthcare.org) or California (ruhealth.org).
• 🔒 Protect Shared Clinical Workstations: When checking Kronos schedules, RCare resources, or Workday paystubs from a shared nursing station or hospital terminal, always click Sign Out and close the browser window completely to protect HIPAA-regulated environments and personal payroll data.
• 🔒 Adhere to Strict Password Formatting: Never include restricted HTML characters such as < or > in your portal passwords, and never approve an unexpected MFA push prompt on your phone if you are not actively signing in.
• 🔒 Guard Against Healthcare Phishing: Riverside IT will never ask for your password via text message or external email. Report suspicious links or spoofed HR notices immediately to the Client Support Center.

Frequently Asked Questions