Summa Remote Access: Your Employee & Provider Login Portal
Quick Summary
- Secure access for employees and providers
- Manage HR, email, and clinical data
- Direct IT support for login help
The Summa Health remote access portal provides a secure digital gateway for employees, affiliated physicians, and guests to connect with essential systems and applications from off-site locations. This online account management platform ensures that healthcare professionals can maintain productivity and access critical resources, enhancing overall operational efficiency. Whether you need to manage your personal employment details, access clinical records, or utilize Microsoft applications, this portal centralizes your digital interactions with Summa Health. Designed with user convenience in mind, the platform consolidates various digital services into one user-friendly interface. It offers a structured way to engage with Summa Health’s ecosystem, supporting different roles within the organization. This commitment to accessible digital tools streamlines daily tasks and information retrieval for the entire Summa Health community.
- 📋 Preparing Your System for Summa Remote Access
- 📍 Accessing Your Summa Digital Workplace
- ⭐ Tools and Applications for Remote Summa Employees
- ⚠️ Restoring Your Access to Summa Health Systems
- 🔒 Protecting Your Information in the Summa Remote Environment
- 🎧 Official Help Desk Contacts
- ❓ Top Questions About Summa Remote Connections
Preparing Your System for Summa Remote Access
- A reliable high-speed internet connection is recommended for optimal performance when accessing remote systems.
- Valid Summa Health login credentials, which may include your last name and employee ID for certain portals, or specific Lawson credentials.
- For access to clinical systems like Epic, completing required training via EpicU is necessary, using your Summa Health username and password.
Accessing Your Summa Digital Workplace
- Open your preferred internet web browser and navigate to the official Summa Health employee remote access website at summahealth.org/employeeremote.
- From the Remote Access section, select the specific application or system you wish to use, such as Summa Central (Remote Citrix Access), Office365 Web Mail, or Lawson Employee Self-Service.
- You will be directed to a login screen. Enter your Summa Health credentials, which vary depending on the service. For some logins, this might be your last name and employee ID, while others require specific usernames and passwords.
- Ensure you are logging into the correct domain, for example, sso.summahealth.org for Lawson, and proceed with accessing your user dashboard.
Tools and Applications for Remote Summa Employees
- Summa Central (Remote Citrix Access): Allows off-site access to Microsoft applications like Word, Excel, PowerPoint, and Outlook, simulating a desktop environment.
- Office365 Services: Provides remote access to Summa Outlook email account, Teams, and the general Office365 Portal for communication and collaboration.
- Lawson Employee Self-Service: Enables employees to manage personal HR information, including accessing pay remittances, updating direct deposit details, adjusting tax withholding, and utilizing payment modeling tools. Note: This service is not supported on mobile devices or tablets.
- HealthStream Educational Courses: Facilitates access to online educational materials and training courses for professional development.
- SummaLink (for Affiliated Physicians): A secure web portal offering view-only, real-time access to patient information within Summa Health's EPIC EMR system. This includes lab, imaging, and test results, hospital admissions, discharge summaries, PACS images, consultation notes, and the ability to refer patients and send messages to providers directly from the browser.
- Summa Health - Authenticator-My Apps: An integrated platform for managing various Summa Health applications and potentially implementing multi-factor authentication.
Restoring Your Access to Summa Health Systems
⚠️ Cannot log in to Lawson Employee Self-Service
Cause: Incorrect or forgotten Lawson credentials.
Solution: We know being locked out is stressful. If you cannot recall your password for Lawson, you will need to contact the Summa Health Computer Support Desk directly at 234.312.2222 to get your password reset.
⚠️ General access issues or questions
Cause: Unspecified technical difficulties or queries about portal functionality.
Solution: For broader access concerns or general inquiries, you can reach out to [email protected] or call the main Summa Health contact line at 330.375.3000.
⚠️ Lawson on mobile devices
Cause: Lawson Employee Self-Service is not compatible with mobile platforms.
Solution: Lawson Employee Self-Service is specifically designed for desktop access and does not support mobile devices or tablets. Please use a computer for these functions.
Protecting Your Information in the Summa Remote Environment
- 🔒 Always use strong, unique passwords for your Summa Health accounts and change them regularly to prevent unauthorized access.
- 🔒 Ensure you are accessing Summa remote services from a secure and private internet connection. Public Wi-Fi networks may pose security risks.
- 🔒 Never share your login credentials with anyone, and always log out of your account when you finish your tasks, especially on shared computers.
- 🔒 Be vigilant about phishing attempts; Summa Health will not ask for your password via unsecure emails or unexpected messages.
- 🔒 If you are a credentialed provider, complete all required Epic training before attempting to access clinical systems to understand secure data handling.
🎧 Official Support & Help Center
Summa Health Computer Support Desk: 234.312.2222 (for password resets and specific technical issues) General Access Concerns: [email protected] General Summa Health Inquiries: 330.375.3000
Top Questions About Summa Remote Connections
Q: How do I access my Summa Health email from home?
You can access your Summa Outlook email account and other Microsoft applications from home through the Office365 Web Mail link available on the Summa remote access portal at summahealth.org/employeeremote.
Q: What can I do using Lawson Employee Self-Service at Summa Health?
Lawson Employee Self-Service allows you to manage your employment details, such as viewing your pay remittances, updating your direct deposit information, modifying tax withholdings, and using the payment modeling feature to estimate pay changes.
Q: How do I reset my password for Summa remote access if I forget it?
If you forget your password for systems like Lawson, you should contact the Summa Health Computer Support Desk at 234.312.2222 for assistance with password resets.
Q: What is SummaLink, and who is it for?
SummaLink is a dedicated secure web portal for affiliated physicians and their qualified staff. It provides view-only, real-time access to patient information stored in Summa Health's EPIC EMR system, including lab results, discharge summaries, and the ability to communicate with providers.
Q: What are the basic requirements to connect to Summa remote access?
To connect remotely, you typically need a reliable, high-speed internet connection and your valid Summa Health login credentials, which vary by the system you intend to access. For clinical systems, specific training might also be mandatory.
Wrap Up
The Summa Health remote access portal offers a robust and essential suite of digital tools, connecting employees and affiliated providers to critical systems and information. By understanding the straightforward access procedures, leveraging the diverse features, and knowing how to reach out for support, users can ensure a smooth and productive remote work experience. Summa Health is committed to providing secure and efficient digital pathways, empowering its workforce to deliver outstanding care and manage their professional responsibilities effectively, no matter their location.