Nomura Net & Call: Your Online Investment Gateway
Quick Summary
- Online-exclusive investment platform
- Trade stocks, funds, and more
- Flexible access via web/phone
- Dedicated customer support
- Robust security protocols
Welcome to Nomura Net & Call, the online-exclusive securities account service provided by Nomura Securities, a leader in financial services. This digital platform is designed for investors who prefer to manage their financial products through the internet and phone, offering a streamlined and cost-effective way to engage with the market. It combines the extensive product lineup and trusted expertise of Nomura Securities with the convenience and competitive fees of an online brokerage service.
With Nomura Net & Call, you can access a wide array of investment opportunities, from domestic and international stocks to investment trusts and IPOs, all from the comfort of your home or on the go. The service is tailored to provide a robust online trading experience, backed by dedicated customer support for any assistance you may need.
This guide will walk you through everything you need to know about setting up, accessing, and utilizing your Nomura Net & Call account, ensuring you make the most of your online investment journey.
- 📋 Preparing for Your Nomura Net & Call Investment Journey
- 📍 Accessing Your Digital Investment Portfolio
- ⭐ Empowering Your Investment Choices: Key Offerings
- ⚠️ Regaining Access to Your Nomura Investment Account
- 🔒 Securing Your Online Trading Environment
- 🎧 Official Help Desk Contacts
- ❓ Quick Answers for Nomura Net & Call Investors
Preparing for Your Nomura Net & Call Investment Journey
- To open an account, you must be a resident of Japan, 18 years or older, and a Japanese national. Non-Japanese nationals or minors must apply via postal mail.
- You will need a valid My Number Card (or Notification Card plus another ID like a driver's license/passport). Ensure your ID clearly shows your name, address, and date of birth.
- A bank account is necessary for linking to your Nomura Net & Call account for deposits and withdrawals. Prepare your bank's name, branch name, and account number.
- A device capable of taking and uploading images of your identification documents (such as a smartphone or PC with a camera) is required for online applications.
- An email address is needed for receiving notifications, including your account opening confirmation and electronic documents. Ensure your email can receive PDF files.
Accessing Your Digital Investment Portfolio
- Navigate to the official Nomura Securities login page. You can often find this directly from the Nomura Securities website.
- Choose your login method. If you opened your account before December 2017, you can use your Login ID. If you opened it in 2018 or later, or have a branch account, use your Account Number.
- Enter your Login ID (if applicable) or your Branch Code and Account Number. Your Branch Code and Account Number can be found in your "Account Opening Completion Notice."
- Input your Login Password. For transactions, deposits, or withdrawals, you will typically need to authenticate using a Passkey for enhanced security.
- Click the Login button to access your online account management portal.
Empowering Your Investment Choices: Key Offerings
- Diverse Investment Products: Access a wide range of financial products, including domestic and foreign stocks, investment trusts, bonds, and IPOs.
- Online Trading Platform: Trade conveniently 24 hours a day via a web-based application accessible from your PC or smartphone.
- Competitive Fee Structure: Benefit from lower transaction fees compared to traditional branch accounts, optimized for online trading.
- NISA Support: Utilize tax-advantaged NISA accounts for eligible investments in stocks, investment trusts, and more.
- Mame Kabu (Fractional Shares): Invest in smaller increments with the "Mame Kabu" service, allowing you to buy individual shares of stocks typically traded in larger units.
- Credit Trading Options: For experienced investors, the platform provides competitive conditions for credit trading, including advantageous buying interest rates.
Regaining Access to Your Nomura Investment Account
⚠️ Forgot Password
Cause: You cannot recall your login password.
Solution: If you've forgotten your login password, you can typically reset it online through the login page. Look for a "Forgot Password" link. You'll need to enter your Login ID or account number and verify your identity via a registered email or phone number. Follow the prompts to set a new password. If web-based reset is not possible, contact the Nomura Net & Call Customer Support at 0570-055-000 for assistance with postal re-issuance.
⚠️ Unknown Login ID or Account Number
Cause: You cannot remember your Login ID, Branch Code, or Account Number.
Solution: Your Branch Code and Account Number are provided in your "Account Opening Completion Notice." If you cannot locate this document, or if you had a Login ID for an older account, it's best to contact the Nomura Net & Call Customer Support directly. They can help you retrieve this information after verifying your identity.
⚠️ Account Locked
Cause: Multiple incorrect login attempts have temporarily locked your account for security reasons.
Solution: We understand that being locked out of your online account can be frustrating. For security, accounts are locked after several failed login attempts. To unlock your account, you will typically need to contact Nomura Net & Call Customer Support at 0570-055-000. In some cases, a postal procedure might be required for verification and re-activation.
Securing Your Online Trading Environment
- 🔒 Utilize Passkey Authentication: For transactions, deposits, and withdrawals, always use the Passkey authentication method, as it offers a higher level of security compared to traditional passwords.
- 🔒 Create Strong, Unique Passwords: Ensure your login password is between 6 and 16 characters, combining letters, numbers, and symbols. Avoid using easily guessable information.
- 🔒 Regular Password Updates: Periodically change your login and transaction passwords. This practice minimizes the risk of unauthorized access over time.
- 🔒 Monitor Your Login History: Regularly check your login activity within your online account dashboard for any unusual or unauthorized access attempts.
- 🔒 Beware of Phishing: Always access the Nomura Net & Call portal directly from the official Nomura Securities website (nomura.co.jp) and be cautious of suspicious emails or links.
🎧 Official Support & Help Center
Nomura Net & Call Customer Support: 0570-055-000 (Navi Dial, call charges apply). If this number is unavailable, you can use 042-303-8500. Support hours are weekdays from 8:40 AM to 5:10 PM (excluding weekends and public holidays).
Quick Answers for Nomura Net & Call Investors
Q: What is the difference between Nomura Net & Call and a regular Nomura Securities branch account?
Nomura Net & Call is an online-exclusive securities account designed for self-directed investors who prefer to manage their investments via the internet and phone. It typically offers lower transaction fees than traditional branch accounts and does not have physical storefronts. A regular Nomura Securities branch account, conversely, provides in-person consultations and services at physical branches, often with different fee structures.
Q: How do I open a Nomura Net & Call account?
You can open a Nomura Net & Call account online through various methods, including 'Speed Account Opening' for the fastest process (shortest processing time is same day if criteria are met) or 'Easy Account Opening' via image upload. You will need your My Number Card, another form of identification, and details of a bank account. Non-Japanese nationals or minors must apply by postal mail.
Q: What products can I trade with Nomura Net & Call?
Nomura Net & Call offers a broad range of investment products, including domestic and foreign stocks, investment trusts, corporate bonds, government bonds, and IPOs (Initial Public Offerings). You can also utilize services like NISA (Nippon Individual Savings Account) and trade fractional shares through 'Mame Kabu'.
Q: What are the fees for Nomura Net & Call?
Nomura Net & Call offers competitive fees that are generally lower than those for Nomura's traditional branch accounts. Specific fees vary by product and transaction value. For instance, domestic stock spot trading fees fluctuate based on the transaction amount. There are also specific fees for credit trading and NISA transactions. Instant deposits from partner banks are typically free.
Wrap Up
Nomura Net & Call provides a powerful and convenient digital gateway for managing your investments with the reliability of Nomura Securities. By leveraging its online platform and dedicated support, you gain access to a diverse portfolio of financial products and tools designed to empower your investment decisions. Always prioritize strong security practices and utilize the provided resources to ensure a smooth and secure online trading experience. Embrace the flexibility and control offered by this modern investment solution to navigate the financial markets effectively.