Avera System Link: Your Official Employee & Partner Portal Access
Quick Summary
- Avera System Link centralizes care data.
- Login is secure, support is available.
- Multiple services managed through portal.
The Avera System Link serves as a crucial digital portal for a wide array of healthcare professionals and partners affiliated with Avera. This web-based application, powered by Epic, is designed to securely connect nurses, care teams, managers, and providers, offering robust online account management for patient care. It’s an essential online tool for managing workflows and communication within the Avera network, streamlining how affiliated staff interact with patient information and Avera services.
As of May 30, 2026, Avera System Link has become the primary platform, replacing previous legacy electronic health record (EHR) systems for many users. This ensures a consistent and integrated experience for those needing to access patient charts, coordinate care, or manage health plan memberships. Understanding how to navigate and utilize this user dashboard is key to efficient operations, whether you're accustomed to other platforms like a 'bryce world employee portal' or an 'eamc employee portal login'.
This comprehensive guide will walk you through the specifics of the Avera System Link, from initial access requirements to its rich suite of features, security protocols, and support options. Our goal is to provide a clear, accurate resource based on the official Avera information, helping you maximize your engagement with this powerful digital tool.
Preparing for Your First Avera System Link Connection
- You must be a staff member of a provider with care privileges or credentialed at an Avera or partner facility.
- External, independent providers or staff at non-Avera facilities needing read-only access to a patient's chart.
- External providers using Avera's telemedicine services.
- Businesses enrolled in Avera services for occupational health.
- Providers who have patients with Avera Health Plans health insurance.
- Organizations must register for an account and have a site administrator, with a backup administrator highly recommended. Businesses using Avera's occupational health services are exempt from needing a site agreement.
Accessing Your Avera Digital Workspace
- Prepare your credentials: Ensure you have your assigned username and password for Avera System Link.
- Navigate to the official portal: Open your web browser and go to AveraSystemLink.org.
- Enter your login information: Locate the designated fields for your Username and Password on the portal's homepage.
- Complete the login: Click the Login button to access your personalized user dashboard.
What Avera System Link Offers Care Teams
- Patient Data Access: View and review patient information, including charts.
- Automated Alerts: Receive automated "in basket" alerts for patient ED arrivals, admissions, discharges, and other significant events within Epic systems.
- Interactive Messaging: Utilize in-basket messaging to coordinate care effectively with the Avera care team.
- Surgical Case Creation: Submit surgical case requests with detailed information to streamline scheduling and patient experience.
- Integrated Health Plans Access: For providers whose patients are also Avera Health Plans members, the portal offers a single login for both the Avera health system and health plan information.
- Order Management: Place outpatient orders directly through the system (if your role permits).
- Telemedicine Support: Users in various clinical and administrative roles can access the video visit platform and complete related tasks for telemedicine services.
When Access Challenges Arise
⚠️ Cannot log in, or forgot password
Cause: Incorrect credentials or forgotten password.
Solution: If you've forgotten your password, look for a 'Forgotten Password' link on the login page and follow the prompts to reset it. If login issues persist, or for other technical difficulties, contact the Avera System Link help desk at 605-322-6000.
⚠️ Need help with MyChart login
Cause: Issues accessing the patient or member portal.
Solution: For technical assistance with Avera MyChart, reach out to the help desk at 855-667-9704.
⚠️ Unable to find specific patient information
Cause: Access limitations or unfamiliarity with the system navigation.
Solution: Avera System Link integrates information across the Avera system, but access is granted based on your relationship with a patient. If you believe there's a technical issue, contact the help desk. User webinars are also available to learn navigation.
Securing Your Patient Information Access
- 🔒 Always use strong, unique passwords for your Avera System Link account. Avoid reusing passwords from other online accounts.
- 🔒 Log out completely from your digital portal session when you step away from your computer or finish your work, especially on shared workstations. This prevents unauthorized access to sensitive patient data.
- 🔒 Be cautious of phishing attempts. Avera will not ask for your login credentials via unsolicited emails or messages. Always verify the sender and the legitimacy of links before clicking.
- 🔒 Ensure your operating system and web browser are up-to-date to benefit from the latest security patches.
- 🔒 Report any suspicious activity or unauthorized access attempts to the Avera System Link help desk immediately.
🎧 Official Support & Help Center
For Avera System Link technical support, call 605-322-6000. For Avera MyChart technical help, call 855-667-9704. For Employee Assistance Program (EAP) assistance, call 605-322-4069 or 800-527-9394.
Common Questions for Avera System Link Users
Q: What is Avera System Link and who is it for?
Avera System Link is an Epic web-based application connecting Avera to community affiliates and practices. It provides a subset of data for patient care and health plan members. It is used by staff with care privileges, external providers, telemedicine users, businesses in occupational health, and providers with Avera Health Plans patients.
Q: How do I get access to Avera System Link if my organization is new?
Each organization needing access must register for an account and review and sign a site agreement. One site administrator (and ideally a backup) is required. Occupational medicine service users are generally exempt from the site agreement requirement. Approval processes may take a few weeks due to volume.
Q: Can I access my Avera employee benefits information through a portal?
Avera offers a wide range of employee benefits, including PTO, retirement plans, and wellness programs. Specific portals like Avera MyChart are used by Avera Health Plans members to manage their insurance and health information. For general employee benefits inquiries, Avera's main website provides detailed information and contact resources.
Q: Where can Avera employees find their work schedules?
For temporary staff, timecards and on-shift scheduling are managed through specific portals like Avera Education & Staffing Solutions (AESS) timecards. For other employees, scheduling information is typically provided through internal systems or direct management communication.
Q: What is the contact number for Avera System Link technical support?
For help with Avera System Link or other technical questions for independent providers, organizations, and staff, you can call the help desk at 605-322-6000.
Wrap Up
The Avera System Link is a robust, Epic-powered digital platform designed to support efficient and secure online account management for healthcare professionals and partners within the Avera network. By understanding its requirements, navigation, and features, users can effectively manage patient care coordination, access vital health information, and leverage key communication tools. Whether you're an Avera team member, an affiliated provider, or a partner organization, this portal is your gateway to an integrated healthcare experience. Embracing this advanced system, much like other specialized portals such as a 'bryce world employee portal' or an 'eamc employee portal login', ensures you remain connected and productive in Avera's evolving digital landscape. Should you encounter any challenges, dedicated support channels are readily available to assist you.