Prosegur Intranet Login: Your Employee Portal Access
Quick Summary
- Exclusive employee access.
- HR, communication, and learning.
- Requires secure two-factor login.
- Available via app and web.
- Virtual assistant support.
The Prosegur Intranet serves as a central digital portal specifically designed for its global workforce. This platform, often accessed through a dedicated mobile application and a web-based extranet, streamlines internal communication, provides essential employee services, and fosters professional development across the company. It's a critical tool for over 101,000 employees, ensuring they stay connected, informed, and have access to vital resources right at their fingertips. This employee hub was first launched in late 2019 and received a significant redesign in 2021 to enhance user experience and integrate new functionalities. Its primary goal is to offer direct interaction and corporate information tailored to the diverse needs of Prosegur's team members, regardless of their location or role. From managing personal HR details to accessing learning opportunities, the Prosegur Intranet is an indispensable part of the daily professional life for many. Here, you'll discover how to effectively utilize this robust digital environment, understand its core offerings, and navigate any access challenges you might encounter.
- π Establishing Your Access to the Prosegur Employee Hub
- π Navigating Your Entry into the Prosegur Employee Portal
- β Exploring the Versatile Tools of the Prosegur Employee Platform
- β οΈ Resolving Access Challenges for Your Prosegur Account
- π Upholding Digital Security Standards in the Prosegur Platform
- π§ Official Help Desk Contacts
- β Quick Answers for Prosegur Employee Platform Users
Establishing Your Access to the Prosegur Employee Hub
- You must be an active employee of Prosegur to gain access to the digital portal and its associated mobile application. This platform is exclusively for the company's internal use.
- Your unique employee code, which typically follows the format of your country's ISO code followed by eight digits (e.g., BRXXXXXXXX for Brazil or ESXXXXXXXX for Spain).
- A secure password associated with your employee account.
- A personal smartphone to download and use the official Intranet Prosegur mobile application, which offers comprehensive features and direct access to company resources.
- Completion of the two-factor authentication setup, a mandatory security measure to protect your account.
Navigating Your Entry into the Prosegur Employee Portal
- Open your web browser and navigate to the official Prosegur employee portal, or launch the Intranet Prosegur mobile application on your smartphone.
- Locate the login fields. In the designated username field, enter your employee ID. This should be formatted as your employee code followed by @prosegur.com (for example, [email protected]).
- Input your confidential password into the password field.
- Proceed to the next step, which will typically involve a two-factor authentication challenge. Follow the on-screen prompts to complete this security verification.
- Once authentication is successful, you will be granted access to your personalized Prosegur employee dashboard, where you can begin exploring its various features.
Exploring the Versatile Tools of the Prosegur Employee Platform
- Payrolls and Financial Information: Easily consult, download, and track the evolution of your salary statements directly from the platform.
- Prosegur Corporate University: Access an extensive online learning platform offering courses, seminars, and training programs designed for continuous professional development.
- Work Schedules and Shifts: View your assigned work cuadrante or schedule, and for operational roles, find directions to your next service location.
- Corporate Notifications: Receive important company updates, announcements, and segmented messages relevant to your country, business unit, or department.
- Digital Employee Card: The mobile application provides a digital employee card, complete with a QR code, for convenient identification and access.
- Direct Support Channels: Connect directly with technical service or the Operational Management Center for quick assistance with work-related issues.
- Latest News and Updates: Stay informed about the latest happenings within the "Prosegur Universe" through a dedicated news feed.
- Employee Tools Integration: Access a suite of integrated tools such as the Portal do Colaborador, Bandeja de Documentos, Pop Digital, and UP for various administrative and operational tasks.
- ProSaΓΊde Program Details: Discover information about the ProSaΓΊde program, which promotes health and well-being initiatives, including special discounts and partnerships for employees.
Resolving Access Challenges for Your Prosegur Account
β οΈ Forgotten Password
Cause: You cannot recall your existing password for the Prosegur employee portal.
Solution: If you have forgotten your password, navigate to the login page and click on the 'Forgot your password?' link. Follow the instructions to securely reset your credentials and regain access.
β οΈ Two-Factor Authentication Issues
Cause: Difficulty configuring or successfully completing the mandatory two-factor authentication process.
Solution: The login page provides a specific link for guidance on 'configuring two-factor authentication'. Click this link for detailed instructions or chat with Trinity, the virtual assistant, for personalized support.
β οΈ General Login or Access Problems
Cause: Unable to log in or access certain features despite correct credentials and two-factor authentication.
Solution: For any persistent access issues or general inquiries, you can engage with Trinity, the virtual assistant, available on the login page. For more direct assistance, contact the internal communications support via email at [email protected].
Upholding Digital Security Standards in the Prosegur Platform
- π Always ensure your two-factor authentication is correctly set up and active, as it adds a vital layer of protection to your Prosegur employee account.
- π Be vigilant about your employee code and password. Never share these credentials with anyone, and avoid using easily guessable passwords.
- π Regularly update your Intranet Prosegur mobile application to benefit from the latest security patches and feature enhancements.
- π Be aware that the app specifically states that data privacy and security practices are in place, with developers providing information on data collection and sharing.
- π Utilize the official Ethics Channel if you encounter or suspect any irregularities or conduct contrary to Prosegur's Code of Ethics and Conduct, demonstrating the company's commitment to internal security and integrity.
π§ Official Support & Help Center
For general inquiries or support related to the Prosegur employee portal and app, you can contact the internal communications team via email at [email protected].
Quick Answers for Prosegur Employee Platform Users
Q: What is the Prosegur intranet?
The Prosegur intranet is a global corporate application and web portal exclusively for Prosegur employees. It functions as a central digital hub for internal communication, essential work tools, and personal human resources information.
Q: How do I access my Prosegur payroll?
You can access and download your payrolls directly through the Intranet Prosegur mobile app or the employee portal. Simply log in and navigate to the designated "Payrolls" or similar section for your financial information.
Q: What is Prosegur Corporate University?
Prosegur Corporate University is an online platform accessible via the Prosegur intranet and app. It offers a wide range of courses, seminars, and training programs to support employees' continuous professional development and career growth within the company.
Q: Who is Trinity in the Prosegur intranet?
Trinity is a virtual assistant integrated into the Prosegur employee portal and app. She is available to chat and provide quick answers to common questions and support issues, helping users navigate the platform effectively.
Q: Is there a Prosegur employee app?
Yes, Prosegur has developed a global corporate application called "Intranet Prosegur." This app is available for download on personal smartphones, offering direct and convenient access to corporate information and essential employee tools.
Wrap Up
The Prosegur Intranet and its accompanying mobile application stand as a testament to the company's dedication to its employees, providing a comprehensive and secure digital environment. By centralizing essential HR functions, fostering continuous learning through the Corporate University, and ensuring seamless communication, this platform empowers the Prosegur workforce. Adhering to the outlined access requirements and security best practices will ensure a smooth and productive experience within this vital employee hub.