PERKESO Online: Your Essential Guide to Digital Services

PERKESO, also known as SOCSO (Social Security Organization), stands as Malaysia's dedicated government agency for social security protection. Its core mission is to safeguard workers across various sectors from unforeseen risks like occupational accidents, job loss, and disabilities. PERKESO achieves this by administering vital schemes such as the Employees' Social Security Act and the Employment Insurance System, ensuring a safety net for its contributors. While the term iPERKESO was historically associated with earlier online services, PERKESO has evolved its digital landscape. Today, the primary online platform for employers is the ASSIST Portal, designed for efficient management of contributions and employee details. PERKESO also offers specialized online portals, like the Prihatin Web and LINDUNG FAEDAH, catering to the specific needs of self-employed individuals and employees. This guide will walk you through the essential aspects of engaging with PERKESO's official digital ecosystem.

Preparing for Your PERKESO Digital Account

• New employers must register with PERKESO within 30 days of hiring their first employee. Registration is also required for new employees.
• To access the ASSIST Portal, employers need to download specific registration forms from the PERKESO website. These include the Borang Permohonan Enrolment Penggunaan Portal Assist, Borang 1 - Pendaftaran Majikan, Borang 2 - Pendaftaran Pekerja, Borang SIP 1 - Pendaftaran Majikan, and Borang SIP 2 - Pendaftaran Pekerja.
• Complete these forms accurately, then scan and submit them. You can email the forms to [email protected] or hand-deliver them to any PERKESO branch.
• Prepare supporting documents such as a Surat Akuan Majikan and relevant company registration papers, as detailed in the checklist.
• Upon successful processing, PERKESO will provide your official username and a temporary password via email, which are essential for your initial digital access.
• PERKESO relies on your Identity Card Number (NRIC) for all official interactions, ensuring accurate record-keeping.

Accessing Your PERKESO Online Dashboard

1. Navigate your web browser to the official ASSIST Portal login page: assist.perkeso.gov.my/employer/login.
2. Carefully enter the User ID (username) and the temporary password you received from PERKESO via email into the designated fields.
3. For enhanced account security, the system will prompt you to change your temporary password immediately upon your very first successful login. Choose a strong, unique password that you can remember.
4. After changing your password, you will gain full access to your personalized PERKESO online dashboard.

Key Functions Within PERKESO's Online System

• Employer Registration and Updates: Seamlessly register new employers and employees, and easily update company details (such as name, address, or type) or employee information through your digital portal.
• Contribution Management: Efficiently submit and pay your monthly SOCSO and Employment Insurance System (EIS) contributions, streamlining your compliance obligations.
• Access to Records: Review and download your past contribution records, providing a clear overview of your payment history and employee coverage.
• Individual Account Monitoring (for Employees): While earlier versions like iPERKESO allowed individuals to check SOCSO contribution statuses, current employee-centric online services, such as Prihatin Web and LINDUNG FAEDAH, facilitate self-employment registration, benefit applications for invalidity and survivors' pensions, and access to health screening programs like SEHATi.
• Feedback and Claims: Submit feedback regarding PERKESO services or initiate the process for filing reports and claims directly through the appropriate online interfaces.

Navigating Login Challenges with PERKESO Online

Securing Your PERKESO Digital Interactions

• 🔒 Always create robust and unique passwords for your PERKESO online accounts, combining uppercase and lowercase letters, numbers, and symbols.
• 🔒 Ensure you change the temporary password provided by PERKESO immediately upon your initial login to secure your digital portal access.
• 🔒 Exercise caution against phishing attempts. Always verify that you are on the legitimate PERKESO website (e.g., perkeso.gov.my) or the ASSIST Portal (e.g., assist.perkeso.gov.my/employer/login) before entering any login information.
• 🔒 Never disclose your login credentials to anyone. Your user ID and password are your personal keys to your online account management.

Your Top Questions on PERKESO's Digital Services Answered