PERKESO ASSIST Portal: Your Employer Digital Hub

The PERKESO ASSIST Portal is Malaysia's dedicated online platform for employers to efficiently manage their social security responsibilities. Launched on January 1, 2018, it serves as a central hub for all employer-related activities with the Social Security Organization (PERKESO), also known as SOCSO. This digital tool simplifies tasks like employee registration, contribution payments for SOCSO and Employment Insurance System (EIS), and updating company records.

This online account management system is designed to provide convenience and accuracy, helping employers comply with the Employees' Social Security Act 1969 and the Employment Insurance System Act 2017. By utilizing the PERKESO ASSIST Portal, businesses can ensure their workforce receives the necessary social protection benefits, covering incidents like workplace injuries, disabilities, and job loss. This guide will walk you through everything you need to know to navigate your digital portal effectively.

Setting Up Your Employer Digital Access for PERKESO ASSIST

• To begin, employers must register for a PERKESO ASSIST Portal ID. This process starts by downloading the Borang Permohonan Enrolment Penggunaan Portal Assist form from the PERKESO website.
• Complete the application form accurately.
• Submit the filled form either by emailing it to [email protected] or by physically sending it to the nearest PERKESO office.
• After your application is reviewed and processed by a PERKESO branch office, you will receive an email containing your unique username and a temporary password for your new digital portal account.

Accessing Your PERKESO ASSIST Digital Workspace

1. Navigate to the official PERKESO ASSIST Portal login page at assist.perkeso.gov.my.
2. Enter the registered email address associated with your portal ID and click Next.
3. Input the temporary password you received via email.
4. For your initial login, the system will prompt you to change your temporary password to a new, secure password. This ensures the integrity of your online account.
5. Once the password is updated, you will gain full access to your employer digital workspace.

Streamlining Employer Obligations with PERKESO ASSIST

• Employer and Employee Record Management: Update company details, add new employees, and manage employee resignation dates seamlessly.
• Contribution Submission and Payment: Submit monthly SOCSO and EIS contributions, including arrears and short-pay adjustments. You can enter data directly or upload contribution text files. The portal automatically calculates contribution amounts.
• Payment Options: Make payments conveniently via Financial Process Exchange (FPX) for internet banking users, or set up Direct Debit Authorization (DDA).
• Payment Status Tracking: Check the status of your payments and view your payment history.
• Access to Forms and Guides: Download necessary forms (e.g., Borang 1, Borang 2, Borang SIP 1, Borang SIP 2) and Quick Reference Guides (QRGs) for various processes.
• Contribution Exception List: Review and resolve any errors in your contribution submissions, such as incorrect IC numbers or duplicate records.

Regaining Access to Your PERKESO ASSIST Account

Maintaining Your Digital PERKESO Account Integrity

• 🔒 Always change your temporary password immediately upon your first login to establish a strong, unique password for your digital portal.
• 🔒 Use a strong, complex password that combines uppercase and lowercase letters, numbers, and symbols. Avoid using easily guessable information like birthdays or simple sequences.
• 🔒 Never share your login credentials with anyone. Your employer account holds sensitive company and employee information.
• 🔒 Log out of your PERKESO ASSIST Portal session when you are finished, especially if you are using a shared computer.
• 🔒 Be vigilant against phishing attempts. Always ensure you are on the official assist.perkeso.gov.my domain before entering your login details.

Top Employer Inquiries About PERKESO ASSIST