PERKESO ASSIST Portal: Secure Employer Login & Management
Quick Summary
- Manage SOCSO/EIS contributions.
- Register employees digitally.
- Secure online platform.
- Support for employers.
- New ASSIST 2.0 launching.
The PERKESO ASSIST Portal is your dedicated online gateway for managing social security matters in Malaysia. Operated by the Social Security Organisation (PERKESO), this digital portal simplifies the way employers handle mandatory contributions for both SOCSO (Social Security Organisation) and EIS (Employment Insurance System). It's a crucial platform designed to ensure your workforce receives the protection they deserve under Malaysian law. This online account management system allows you to fulfill your responsibilities efficiently, from registering new hires to submitting monthly contributions. By centralizing these important tasks, the PERKESO ASSIST Portal helps businesses stay compliant and keeps employee benefits seamless. Starting June 30, 2026, an upgraded version, ASSIST 2.0, will introduce even faster performance and a more user-friendly experience, marking a significant improvement in digital service delivery.
- 📋 Preparing for Your PERKESO Online Account Setup
- 📍 Accessing Your Employer Digital Dashboard
- ⭐ Navigating Your PERKESO Account Management Tools
- ⚠️ Regaining Entry to Your PERKESO Online Profile
- 🔒 Ensuring Data Integrity on the PERKESO Platform
- 🎧 Official Help Desk Contacts
- ❓ Your Top Questions Answered by PERKESO
Preparing for Your PERKESO Online Account Setup
- You must first register for a Portal ID. This involves downloading and completing the ASSIST Portal Enrollment Form.
- Submit the completed enrollment form via email to [email protected] or by physically bringing it to any PERKESO branch office.
- After your submission is processed, PERKESO will provide your unique username and a temporary password via email.
- For making contributions, you will need an active internet banking account that supports Financial Process Exchange (FPX) services.
Accessing Your Employer Digital Dashboard
- Visit the official PERKESO ASSIST Portal at assist.perkeso.gov.my.
- Enter your Username and the Password you received after registration into the designated fields.
- If this is your first time accessing the employer dashboard with a temporary password, you will be prompted to change it immediately to a new, secure password for better account security.
- Once logged in, navigate to the 'My Sites' section and select 'SOCSO - Contribution' to manage your submissions and records.
Navigating Your PERKESO Account Management Tools
- Employer Registration: Easily register your company with PERKESO through the digital portal.
- Employee Management: Add new employees and update existing employee information securely online.
- Contribution Submissions: Submit monthly SOCSO and EIS contributions digitally, streamlining your payroll processes.
- Document Management: Upload necessary documents and access past contribution records for auditing and reference.
- Online Account Overview: Gain a clear overview of your company's social security compliance and manage your digital profile.
- Financial Transactions: Facilitate payments for contributions using integrated online banking options like FPX.
Regaining Entry to Your PERKESO Online Profile
⚠️ Forgotten Password
Cause: You cannot recall your login password for the PERKESO ASSIST Portal.
Solution: If you cannot remember your password, click on the 'Forgot Password?' link available on the ASSIST Portal login screen. Follow the instructions to reset your password and regain access to your digital account.
⚠️ Login Errors / Portal Unavailability
Cause: Experiencing issues logging in, or the portal is slow/unresponsive, especially during peak periods.
Solution: Sometimes, the system may experience high traffic, particularly around contribution deadlines, leading to temporary slowdowns or errors. We know being locked out is stressful; try again after a short waiting period. If the issue persists, ensure your internet connection is stable, clear your browser cache, or try accessing the portal using a different browser. For persistent problems, contact PERKESO customer service.
Ensuring Data Integrity on the PERKESO Platform
- 🔒 Always change your temporary password to a strong, unique password immediately upon your initial login to the digital platform.
- 🔒 Ensure your login credentials are kept confidential and are not shared with unauthorized individuals.
- 🔒 PERKESO employs leading security technologies, including encryption software, to safeguard all electronic data storage and transmissions. Strict security standards are maintained to prevent unauthorized access to your sensitive information.
- 🔒 Log out of your account when you finish your session, especially when using a shared or public computer, to prevent unauthorized access to your online account.
🎧 Official Support & Help Center
For assistance, you can reach PERKESO Customer Service at 1-300-22-8000. For specific registration issues, email [email protected]. You can also send general inquiries to [email protected] or call the general line at +603-4264 5000.
Your Top Questions Answered by PERKESO
Q: What is the PERKESO ASSIST Portal?
The PERKESO ASSIST Portal is an online platform for employers in Malaysia to manage their social security obligations, including submitting SOCSO and EIS contributions and managing employee details. It is the primary digital dashboard for employer-related transactions with PERKESO.
Q: How do I register for the PERKESO ASSIST Portal?
To register, you need to download and complete the ASSIST Portal Enrollment Form. Once filled, submit this form either by emailing it to [email protected] or by visiting your nearest PERKESO branch. You will then receive your username and temporary password via email.
Q: What is the difference between iPERKESO and the ASSIST Portal?
The ASSIST Portal is the current, updated online platform that replaced the older iPERKESO system for employer services. Employers were generally required to transition to the ASSIST Portal by December 31, 2019, to manage their social security account effectively.
Q: What is PERKESO ASSIST 2.0?
ASSIST 2.0 is the next-generation version of the PERKESO ASSIST Portal. It is scheduled to officially launch on June 30, 2026, promising improved user experience, faster performance, and enhanced features for managing employer responsibilities and social security contributions.
Q: What kind of benefits does PERKESO provide?
PERKESO provides social protection for eligible workers against risks such as work-related injuries, occupational diseases, invalidity, and loss of employment. This includes benefits like medical treatment, physical and vocational rehabilitation, and financial assistance to insured persons and their dependents.
Wrap Up
The PERKESO ASSIST Portal is an indispensable digital tool for Malaysian employers, ensuring compliance with social security regulations and facilitating the protection of their workforce. By offering streamlined processes for contributions, registrations, and information management, it embodies PERKESO’s commitment to effective social protection. With the upcoming launch of ASSIST 2.0, the platform continues to evolve, promising an even more robust and user-friendly experience for all employers.