PERKESO ASSIST Login: Your Employer Portal Guide
Quick Summary
- Digital platform for employers
- Manage SOCSO and EIS contributions
- Register and update employees
- Secure online access
- Streamline compliance tasks
The PERKESO ASSIST Portal is a dedicated online platform designed to empower employers in Malaysia. This digital portal streamlines the management of social security contributions and employee data, ensuring adherence to the Employees' Social Security Act 1969 and the Employment Insurance System Act 2017. It serves as a central hub for various employer responsibilities, simplifying complex administrative tasks. Through your personalized employer dashboard, you can efficiently handle contributions, update workforce information, and access important records. This guide provides a comprehensive overview of how to navigate the PERKESO ASSIST Portal, from initial setup to managing your daily operations, ensuring a smooth and secure online account management experience.
Initial Steps for PERKESO Digital Access
- ASSIST Portal ID: Employers must first register for an ASSIST Portal ID. This process involves downloading and completing the Borang Permohonan Enrolment Penggunaan Portal Assist (ASSIST Portal Usage Enrolment Application Form).
- Submission of Application Form: Submit the completed form via email to [email protected] or by visiting a nearby PERKESO office.
- Received Credentials: After your application is processed, you will receive your unique username (typically your email address) and a temporary password via email from PERKESO.
Accessing Your Employer ASSIST Portal
- Navigate to the official PERKESO ASSIST Portal login page at https://assist.perkeso.gov.my/employer/login.
- Enter your registered username (email address) into the designated field.
- Input your password in the password field.
- Click the Login button to access your employer dashboard.
- First-Time Login: If you are logging in for the first time with a temporary password, the system will prompt you to change it immediately for enhanced account security.
Managing Contributions and Workforce Data Online
- Contribution Submission and Payment: Easily submit and make monthly payments for both SOCSO (Social Security Organization) and EIS (Employment Insurance System) contributions.
- Employee Data Management: Add new employees, including both local and foreign workers, and update existing employee details efficiently.
- Workforce Status Updates: Record and update employee resignation dates, ensuring your workforce data is always current.
- Access to Historical Data: View and retrieve past contribution records, aiding in compliance and financial oversight.
- Document Uploads: Facilitate the submission of required scanned forms and supporting documents directly through the portal.
When Your Portal Entry is Blocked
⚠️ Forgot Password
Cause: The user cannot recall their login password.
Solution: If you have forgotten your password, click on the 'Forgot Password' link located on the PERKESO ASSIST Portal login page. Follow the on-screen instructions to reset your password and regain access to your online account.
⚠️ Account Not Activated / Credentials Not Received
Cause: After submitting the enrollment form, the user has not received their username or temporary password.
Solution: If you haven't received your login credentials after submitting your application, contact PERKESO customer service immediately. You can email [email protected] for portal ID-related issues or call the general hotline at 1-300-22-8000.
Securing Your Employer Information Digitally
- 🔒 Immediate Password Update: Always change the temporary password provided by PERKESO to a strong, unique password upon your first successful login.
- 🔒 Strong Password Practices: Create complex passwords that combine uppercase and lowercase letters, numbers, and special characters. Avoid easily guessable information like birthdays or common words.
- 🔒 Confidentiality of Credentials: Never share your username or password with anyone. Treat your login information as sensitive data to prevent unauthorized access to your employer account.
- 🔒 Regular Monitoring: Periodically review your contribution history and employee records within the portal to ensure all activities are legitimate and accurate.
🎧 Official Support & Help Center
For assistance with the PERKESO ASSIST Portal, you can contact: * Customer Service Hotline: 1-300-22-8000 * Email for Portal ID Issues: [email protected] * General Enquiries Email: [email protected] * Alternatively, visit your nearest PERKESO office for in-person support.
Immediate Answers for PERKESO Portal Users
Q: How do I register for the PERKESO ASSIST Portal?
To register for the PERKESO ASSIST Portal, employers need to download and complete the Borang Permohonan Enrolment Penggunaan Portal Assist. This form should then be emailed to [email protected] or submitted to a nearby PERKESO office. After processing, you will receive your username and a temporary password via email.
Q: What should I do if I cannot recall my PERKESO ASSIST password?
If you have forgotten your password, utilize the 'Forgot Password' function directly on the PERKESO ASSIST Portal login page at https://assist.perkeso.gov.my/employer/login. This feature will guide you through the process of resetting your password.
Q: What are the main functions available in the PERKESO ASSIST Portal?
The PERKESO ASSIST Portal enables employers to manage company and employee details, submit and pay monthly SOCSO and EIS contributions, access past contribution records, and add or update employee information, including resignation dates.
Q: Can I still use the iPERKESO system?
Yes, if you are currently using the iPERKESO system, you may continue to use it until PERKESO provides further notice regarding its discontinuation or migration.
Q: How can employers update employee details on the ASSIST Portal?
Employers can update employee details, such as adding new employees or updating resignation dates, by logging into the ASSIST Portal. Navigate to the 'My Sites' section, then select 'Registration' to access the update functionalities for employee information.
Wrap Up
The PERKESO ASSIST Portal stands as a vital digital tool for employers in Malaysia, simplifying the crucial tasks of managing social security contributions and employee data. By leveraging its features, businesses can maintain seamless compliance with national labor laws, ensuring their workforce is adequately protected. Understanding the portal's functions and security measures empowers employers to fulfill their obligations efficiently and maintain accurate records within a secure online environment.