Baylor PawPrints: Your Complete Campus Printing Hub
Quick Summary
- Campus-wide printing solution for Baylor
- Install app and queues to print
- Release jobs from any printer
- Network access is essential
- Semester print credit provided
- Dedicated support available
Welcome to Baylor PawPrints, the official university service designed to streamline your printing needs across campus. This digital portal provides students, faculty, and staff convenient access to a vast network of over 150 printers, eliminating the hassle of individual printer installations. Powered by PaperCut, an industry-leading print management solution, PawPrints ensures your documents are ready when and where you need them. This comprehensive digital guide will walk you through everything you need to know about utilizing PawPrints effectively, from initial setup to understanding its robust features and getting support. Whether you're a new student or a seasoned user, mastering PawPrints will enhance your academic and professional workflow at Baylor University.
Preparing Your Device for Campus Printing
- Ensure your device is connected to a Baylor network (such as AirBear or a wired connection). Off-campus printing or WebPrint functionality is not available, with BaylorVPN being an option for faculty or special permissions.
- Install the official PawPrints app and the necessary print queues on your computer or mobile device. The app must be actively running for the printing service to function.
- For Law School students, a specific PawPrints_Law print queue must also be installed in addition to the main campus queues to access law school printers.
Sending Your Documents to Any Campus Printer
- Connect your device to the Baylor network.
- Download and install the PawPrints app and the campus print queues appropriate for your operating system (Windows, MacOS, or Linux).
- Launch the PawPrints app and log in using your Baylor credentials. The app must remain running to enable printing.
- Open the document you wish to print and select one of the PawPrints virtual printers (e.g., PawPrints_1sided, PawPrints_2sided, PawPrintsColor_1sided, PawPrintsColor_2sided) from your device's print options.
- Proceed to any physical PawPrints-enabled printer on campus. Utilize the PawPrints app on your mobile device or a web browser to release your print job to the selected destination printer. Your job will be held for up to 24 hours, offering flexibility.
Exploring Your PawPrints Account & Services
- Campus-Wide Printer Access: Gain convenient access to more than 150 printers located across the main campus and within the law school.
- Virtual Print Queues: Use four main virtual queues (e.g., PawPrints_1sided, PawPrints_2sided) to send documents, which can then be released at any physical printer.
- Mobile Release: Easily release your print jobs using the PawPrints app on your mobile device or via a web browser.
- 24-Hour Job Storage: Print jobs are securely stored for up to 24 hours, allowing you to pick them up at your convenience from any available PawPrints printer.
- Semester Print Credit: Each semester, users are allocated $28 of printing credit, equivalent to 800 double-sided black and white prints.
- Cost-Effective Printing: Beyond the initial credit, main campus prints are priced at $0.07 per page for black & white and $0.28 per page for color. Law School specific printing offers lower rates at $0.02 for black & white and $0.08 for color, with a 50% duplex discount.
- Account Management: The PawPrints app provides functionalities for viewing account details, print history, and requesting refunds.
Navigating Common Printing Obstacles
⚠️ Cannot Print
Cause: Not connected to Baylor network or PawPrints app not running.
Solution: Verify your device is connected to AirBear or a wired Baylor network. Ensure the PawPrints app is launched and you are logged in. Off-campus printing is not supported.
⚠️ Need More Print Pages (Law School)
Cause: Depleted print credit for law school specific printers.
Solution: If your balance is $1.00 or less, email [email protected] explaining your request for additional pages. Approved requests typically process within two business days.
⚠️ Print Job Not Appearing
Cause: Job sent to virtual queue but not released to a physical printer.
Solution: After sending your document to a virtual PawPrints queue, you must explicitly release it to a physical printer using the PawPrints app or the web-based release page. Remember, jobs are held for 24 hours.
⚠️ General Assistance
Cause: Various technical issues or questions.
Solution: For any installation, functionality, or account inquiries, contact HelpDesk+. You can visit them on the Garden Level (or First Floor) of Moody Memorial Library, call (254) 710-4357, or email [email protected].
Securing Your Print Jobs on the Network
- 🔒 Always ensure you are connected to a secure Baylor network (wired or AirBear) when using PawPrints, as access is restricted for security reasons.
- 🔒 Utilize the PawPrints app or browser release function to ensure your print jobs are retrieved only by you at the chosen printer.
- 🔒 Be mindful of your account credentials. The PawPrints app requires your Baylor login for authentication to manage your digital portal activities.
- 🔒 Report any suspicious activity or printing anomalies to HelpDesk+ immediately to maintain the integrity of the campus printing system.
🎧 Official Support & Help Center
Phone: (254) 710-4357 (HELP), Email: [email protected]
Quick Answers to Frequent PawPrints Questions
Q: How do I use PawPrints at Baylor University?
To use PawPrints, first connect to the Baylor network, install the PawPrints app and print queues on your device, launch the app, and then send your document to a virtual PawPrints printer. Finally, use the app or a web browser to release your job to any physical PawPrints printer on campus. Jobs are held for 24 hours.
Q: How do I install the PawPrints software at Baylor?
You need to download and install the PawPrints app and the appropriate print queues for your operating system (Windows, MacOS, or Linux). Instructions are available on the official Baylor PawPrints pages. Law School students must also install the PawPrints_Law queue.
Q: What is the cost of printing with PawPrints at Baylor?
Each semester, you receive $28 of print credit. After this allowance, main campus prints cost $0.07 per black & white page and $0.28 per color page. Law School students have lower rates of $0.02 for black & white and $0.08 for color pages, with a 50% discount for duplex printing.
Q: Can I print to Baylor PawPrints from off-campus?
No, PawPrints services are strictly limited to the Baylor network. This means you must be connected via AirBear, a wired campus connection, or, for faculty with special permission, through BaylorVPN. Off-campus printing directly to PawPrints is not supported.
Q: How can I add more print credit to my PawPrints account?
For Law School students, if your balance is $1.00 or less, you can email [email protected] to request additional pages. For general campus printing, the system primarily relies on the semesterly credit; charges beyond that are automatically deducted as you print.
Q: What is the PawPrints Release system?
The PawPrints Release system is the mechanism that allows you to select a specific physical printer on campus where your document will actually print. After sending your job to a virtual PawPrints queue, you use the PawPrints app or a web browser to 'release' the job to your chosen destination printer, ensuring your documents are printed securely and conveniently.
Wrap Up
Baylor PawPrints stands as a cornerstone of the university's digital infrastructure, providing an efficient and accessible printing solution for the entire campus community. By understanding the installation process, leveraging its diverse features, and knowing how to navigate common issues, you can maximize your productivity. For any further assistance or to delve deeper into its capabilities, remember that dedicated support from HelpDesk+ is readily available, ensuring your printing experience remains smooth and trouble-free throughout your time at Baylor.